Franchise Manager

7 days ago

Bengaluru, India SRD Logisitcs Full time

Key Responsibilities:

  • Manage end-to-end PTL (Part Truck Load) operations, ensuring efficiency across warehouses, branches, and routes.
  • Drive cost-effective operations while maintaining service quality and delivery timelines.
  • Build and nurture long-term customer relationships, ensuring high satisfaction, retention, and service excellence.
  • Identify, develop, and onboard new franchise partners in the assigned area to strengthen the PTL network.
  • Ensure continuous development and performance improvement of existing franchisees, enabling growth and profitability.
  • Execute franchise expansion strategies to achieve business growth in the designated geography.
  • Develop and execute strategies to capture new business opportunities from retail, credit, and corporate customers.
  • Lead, mentor, and guide the sales & operations teams, ensuring performance, accountability, and growth.
  • Manage and strengthen vendor partnerships, including contract negotiations and service quality compliance.
  • Continuously monitor market trends, competition, and pricing strategies to align business plans and stay ahead in the market.

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