Customer Support Specialist
7 days ago
Job Title: Customer Support Specialist
About KSHM | क्षम् :
We are a consumer lifestyle brand based in Gurugram. Our vision is to spread the importance of an active lifestyle in order to achieve the best version of ourselves. We do this by designing thoughtful clothes that empower individuals to project their confident identity to the world.
Within 2 years of launch, we've served more than 5L+ customers , and our growing community of 22K+ followers on Instagram is a testament to the movement we're aiming to build.
How are we different?
We focus on creating comfortable clothes that let you move freely, empowering you to hustle and stand out in any crowd. We're all about making mindful clothes that inspire you to be stylishly unstoppable.
#LetsBeOnTheMove
About the Role:
We're looking for a Customer Service Specialist who is passionate about enhancing the customer experience at every touchpoint. In this role, you will be the voice of our customers—ensuring their journey with our products/services is seamless, engaging, and value-driven. From onboarding to retention, you will play a pivotal role in building strong relationships, resolving concerns proactively, and driving customer satisfaction.
Location: Gurugram, Haryana
Position Type: Full-Time, On-site
Responsibilities:
- Ensure a smooth and engaging onboarding experience for new customers.
- Develop and maintain strong relationships to foster trust and loyalty.
- Proactively identify and resolve customer issues, minimizing friction.
- Communicate product updates, best practices, and personalized recommendations.
- Gather and analyse customer feedback to enhance service and product offerings.
- Collaborate with internal teams to drive initiatives that improve the overall customer experience.
- Identify opportunities for upselling and cross-selling based on customer needs.
Requirements:
- 0-1 year of experienced graduate from any discipline (with strong communication skills).
- Excellent problem-solving, interpersonal, and relationship-building abilities.
- A customer-first mindset with a proactive approach to issue resolution.
- Ability to adapt in a dynamic environment and manage multiple priorities.
- Should be smart to handle complicated queries by customers.
- We encourage female candidates with exceptional communication and verbal skills who are eager to start their careers to apply
Why Be A Part Of Kshm | क्षम्?
- Are you passionate about bringing creative ideas to life?
- Are you a curious marketer, eager to understand how things work and how we got here?
- Do you take pride in your work and meet deadlines?
- Do you see challenges as opportunities to learn & grow?
- Do you enjoy working in a supportive, team-oriented environment?
- Do you know why you work hard & what drives you to grow?
If you answered yes to all, you're in the right place
At Kshm | क्षम्, we believe we are all passionate about work & hustling hard to reach our goals while enjoying the process along the way.
Why You'll Love It Here:
- A creative team that encourages bold thinking, experimentation, and growth.
- Competitive compensation.
- A clear path to leadership and growth.
- The chance to create meaningful impact through our products.
- A culture that encourages continuous learning.
- Freedom to explore, experiment, and grow from your experiences.
Ready to make your move? Join us and let's create something epic together
Email:
-
Customer Support Specialist
2 days ago
Gurgaon, Haryana, India Alight Solutions Full timeAt Alight Solutions, we strive to empower individuals through exceptional customer service. As a Customer Support Specialist, you will play a vital role in delivering timely and accurate support to our clients, fostering a positive experience that drives first-call resolution.Key Responsibilities:Provide efficient communication and articulate complex client...
-
Customer Support Specialist
3 days ago
Gurgaon, Haryana, India Kshm | क्षम् Full timeJob Title: Customer Support Specialist About KSHM | क्षम् : We are a consumer lifestyle brand based in Gurugram.Our vision is to spread the importance of an active lifestyle in order to achieve the best version of ourselves.We do this by designing thoughtful clothes that empower individuals to project their confident identity to the world.Within 2...
-
Customer Support Specialist
1 week ago
Gurgaon, Haryana, India Kshm | क्षम् Full timeJob Title: Customer Support SpecialistAbout KSHM | क्षम् : We are a consumer lifestyle brand based in Gurugram. Our vision is to spread the importance of an active lifestyle in order to achieve the best version of ourselves. We do this by designing thoughtful clothes that empower individuals to project their confident identity to the world.Within...
-
Global Customer Support Specialist
4 days ago
Gurgaon, Haryana, India NGA Human Resources, an Alight company Full timeWe are looking for a highly skilled Global Customer Support Specialist to join our team at NGA Human Resources, an Alight company. In this role, you will be responsible for delivering timely and accurate customer service through various communication channels.The ideal candidate will possess excellent problem-solving skills, with the ability to analyze...
-
Customer Support Representative
7 days ago
Gurgaon, Haryana, India Kshm | क्षम् Full timeJob OverviewWe are seeking an experienced Customer Support Specialist to join our dynamic team at Kshm | क्षम्. As a key member of our customer experience department, you will be responsible for delivering exceptional support and ensuring seamless interactions with our customers.
-
Customer Support Specialist
3 weeks ago
Gurgaon, Haryana, India Prometric Full timeABOUT US:Prometric is a trusted test development and delivery provider to more than 300 organizations worldwide. To start a new career, further developing existing skills or adding qualification for a promotion, taking school entrance exams or simply for professional development, people taking tests want a reliable, convenient, and hassle-free experience....
-
Customer Support Specialist
4 weeks ago
Gurgaon, Haryana, India Prometric Full timeABOUT US:Prometric is a trusted test development and delivery provider to more than 300 organizations worldwide. To start a new career, further developing existing skills or adding qualification for a promotion, taking school entrance exams or simply for professional development, people taking tests want a reliable, convenient, and hassle-free experience....
-
Travel Support Specialist
4 days ago
Gurgaon, Haryana, India American Express Full timeWe are seeking a highly skilled and experienced Travel Support Specialist to join our Invoicing Operations team at American Express. As a key member of our team, you will be responsible for providing top-notch support to our customers and internal teams.Your primary duties will include receiving and troubleshooting invoicing query requests and complaints, as...
-
Customer Support Liaison
3 days ago
Gurgaon, Haryana, India Care Insurance Full timeAt Care Insurance, we're seeking a skilled Customer Support Liaison to join our team.About the RoleThis is an exciting opportunity for a Client Resolution Specialist to provide exceptional service to our policyholders. The ideal candidate will have excellent communication and problem-solving skills, with a passion for resolving issues promptly and...
-
Global Support Specialist
6 days ago
Gurgaon, Haryana, India Genpact Full timeJob DescriptionThe Global Support Specialist will serve as the primary point of contact for customers via various communication channels. This individual will resolve issues proactively at Tier 1 support level, ensuring high customer satisfaction and escalating unresolved or complex queries to Tier 2 or appropriate departments when necessary.
-
Technical Support Specialist
2 hours ago
Gurgaon, Haryana, India REA Cyber City Full timeOur team at REA Cyber City is seeking a skilled Technical Support Specialist to join our End User Computing team. As a Tech Support Specialist, you will be responsible for providing top-notch technical support to our employees, ensuring they have the best possible experience with our technology platforms. With your exceptional problem-solving skills and...
-
Customer Support Expert
5 days ago
Gurgaon, Haryana, India NIIT Full timeAbout the JobWe are Niit, a global service provider with a passion for delivering high-quality training services. We are seeking a Technical Support Specialist to join our team.Key ResponsibilitiesProvide exceptional customer service by resolving technical issues promptly and efficientlyDevelop and implement effective solutions to improve customer...
-
Desktop Support Specialist
3 days ago
Gurgaon, Haryana, India AVASO Technology Solutions Full timeJob Opportunity: EUC Specialist Level 2 at AVASO TechnologyThe ideal candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach.We are seeking an experienced EUC Specialist Level 2 to join our team in Gurgaon, India. The successful...
-
Customer Support Specialist
2 days ago
Gurgaon, Haryana, India AiSensy Full timeAbout AiSensy: Revolutionizing Business CommunicationAiSensy is a cutting-edge WhatsApp-based marketing and engagement platform empowering businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, and Cosco to boost their revenues via WhatsApp.Enabling 80000+ Businesses with WhatsApp Engagement & Marketing750mn+ WhatsApp Messages done between Businesses...
-
Customer Support Specialist
3 weeks ago
Gurgaon, Haryana, India Millaince Consultants Full timeUrgent Hiring – Customer Support & Sales Support (Gurgaon)Position: Customer Support & Sales SupportLocation: Sector 66, 48, and 18 – GurgaonEmployment Type: Full-timeJob Description: We are urgently hiring for Customer Support Process and Sales Support roles for our Gurgaon locations.Job Details: Salary: ₹15,000 – ₹30,000 per...
-
Customer Support Specialist
2 weeks ago
Gurgaon, Haryana, India BhaiFi Full timeJob Description Role Overview: We are looking for a Customer Support Representative to join our team in Gurgaon. The ideal candidate will excel in handling customer queries via calls and emails, have strong English communication skills, and possess technical troubleshooting abilities. A solid understanding of networking, cybersecurity, and CRM systems is...
-
Customer Support Specialist
1 week ago
Gurgaon, Haryana, India BhaiFi Full timeJob Description Role Overview: We are looking for a Customer Support Representative to join our team in Gurgaon. The ideal candidate will excel in handling customer queries via calls and emails, have strong English communication skills, and possess technical troubleshooting abilities. A solid understanding of networking, cybersecurity, and CRM systems is...
-
Customer Support Specialist
3 weeks ago
Gurgaon, Haryana, India BhaiFi Full timeJob Description About BhaiFi: BhaiFi is a leader in delivering cutting-edge network solutions and cybersecurity services, ensuring seamless connectivity and protection for businesses. We are dedicated to providing exceptional customer experiences through our innovative products and skilled team members. Role Overview: We are looking for a Customer...
-
Customer Support Specialist
2 weeks ago
Gurgaon, Haryana, India Millaince Consultants Full timeUrgent Hiring – Customer Support & Sales Support (Gurgaon) Position:Customer Support & Sales Support Location:Sector 66, 48, and 18 – Gurgaon Employment Type:Full-time Job Description: We are urgently hiring forCustomer Support ProcessandSales Supportroles for our Gurgaon locations. Job Details: Salary:₹15,000 – ₹30,000 per month (based on skills...
-
Customer Support Specialist
2 weeks ago
Gurgaon, Haryana, India Millaince Consultants Full timeUrgent Hiring – Customer Support & Sales Support (Gurgaon) Position:Customer Support & Sales Support Location:Sector 66, 48, and 18 – Gurgaon Employment Type:Full-time Job Description: We are urgently hiring forCustomer Support ProcessandSales Supportroles for our Gurgaon locations. Job Details: Salary:₹15,000 – ₹30,000 per month (based on skills...