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HR & Operations Specialist

3 months ago

Hyderabad, India SutraSnapperz Full time
About Sutra Snapperz

:Sutra Snapperz is a renowned wedding photography & films company dedicated to capturing the essence of unforgettable moments through visual storytelling. We pride ourselves on delivering exceptional quality and creativity in every project we undertake. We are seeking a talented HR & Operations Specialist to join our dynamic team.

Job Summary:As the HR and Operations Specialist at Sutra Snapperz, you will play a dual role in managing both our HR functions and the successful execution of projects/events. Your ability to balance these critical responsibilities will be essential to our company's success.

Job Responsibilities:

Human Resources Functions:

1. Staffing and Recruitment:- Identify staffing needs.- Prepare job descriptions (JD) for the requirement.- Source and screen candidates.- Schedule and conduct final round interviews.- Handle negotiations and offer management for selected candidates.

2. Onboarding:- Oversee the onboarding process.- Ensure new hires are seamlessly integrated into the company and its HRMS portal.

3. Employee Relations:- Address employee concerns, grievances, and conflicts fairly and consistently.- Develop and implement HR policies and SOPs that promote positive employee relations.- Act as a mediator in resolving workplace conflicts and disputes.- Encourage open communication and conflict resolution skills among employees.

4. Training and Development:- Identify training needs.- Coordinate professional development programs by planning workshops, seminars, or webinars(In-house - Outsourced resources) To keep employee motivation high as a priority.- Foster a culture of continuous learning and growth.

5. Performance Management:- Establish a performance management strategy.- Define, measure, and track KPIs/KRAs for each role.- Monthly performance review based on the performance tracker.- Introduce a

Performance Improvement Programme (PIP) at least for a month based on the performance review.

6. Compensation and Benefits:- Stay informed about industry trends to maintain competitive compensation structures.

7. Policy Development:- Develop and update HR policies and procedures in compliance with employment laws.- Implement initiatives to enhance employee engagement, satisfaction, and retention.

8. Employee Engagement:- Organize team-building activities and events.- Implement initiatives to enhance employee engagement, satisfaction, and retention.

9. Strategic HR Management:- Collaborate with senior management to develop and implement HR strategies aligned with the company's goals.- Maintain Recruitment Reports/HR Reports.

10. Administrative Tasks:- Oversee payroll processing.- Manage benefits administration.- Maintain and update the HRMS portal.

Operations Functions:

1. Team Placement and Coordination:- Prepare team placement rosters for each project.- Assign roles and responsibilities to each team member for the project.

2. Client Communication:- Inform onboarded clients about our SOPs for the project.- Act as the point of contact (POC) for clients throughout the project.- Provide updates to clients and address any concerns or requests.

3. Project Execution:- Ensure the smooth and successful execution of each project (On-field/off-field)- You will be the team manager at the project location handling the team and end-to-end on-location operations.- Check with the team and ensure all necessary photography and videography equipment is available and in working order.- Oversee all aspects of on-site shoot logistics and travel arrangements.- Prevent delays and ensure no excessively long breaks during shoots.-Ensure data Copy on the field and off the field are done, schedule backups by coordinating with the team.- Ensure no data is lost and maintain a data tracker sheet.

4. Documentation and Reporting:- Document all project activities on time.- Maintain accurate records of project details, expenses, and client feedback.

5. Post-Production Coordination:-Send Project Delivery ETA to Clients- Schedule projects with post-production teams for editing and finalizing photos and videos.- Ensure the timely delivery of the finished product to clients.- Maintaining project tracker on Excel and Project Management tool for tracking and reporting purposes.

6. Issue Resolution and Adaptation:- Identify and resolve any issues or challenges that arise during shoots.- Make quick decisions to adapt to changing circumstances.- Inform management in case of priority issues.

7. Vendor Collaboration:- Collaborate with external vendors such as camera rentals, drone operators, taxi/cab services, and venues to ensure smooth shoot operations.

8. Quality Improvement:- Implement best practices to enhance the quality of our services.

Required Qualifications:2-3 years of experience in the HR & Operations domain or related field.BBA/MBA degree or a related field.Proficiency using job portals to source candidates (LinkedIn, Social Media, Indeed, etc.)Proficiency in handling end-to-end recruitment cycle.Basic knowledge of project planning, management and tracking.Excellent communication and interpersonal skills.Proficiency in using and managing HRMS Portal and ATS.Strong organizational and multitasking abilities.Problem solving skills and ability to make quick decisions.Basic knowledge of Excel.

Preferred Qualifications:Experience in event management or related industry is a plus.

Benefits:- Competitive salary structure.- Comprehensive training and ongoing professional development.- Opportunity for career growth within a rapidly expanding company.- Collaborative and supportive work environment.

Sutra Snapperz is an equal-opportunity employer and welcomes applications from candidates of all backgrounds. We thank all applicants for their interest; however, only those shortlisted will be contacted.