
Production Support L3
3 days ago
We're Hiring – Production Support L3 (On-site)
We have exciting opportunities for
Production Support L3 Engineers
with strong expertise in
Dell Unity and Isilon
.
Location:
On-site, 5 Days (MG Road & Whitefield)
Shift:
General IST
Experience:
6+ Years
What we're looking for:
Hands-on experience with Dell Unity & Isilon (must be recent)
Strong knowledge of differences between both platforms
Expertise in troubleshooting, ticket clearance, and production support activities.
Key Responsibilities:
Host & network configuration beyond deployment scope
Knowledge transfer on technology features, SOPs, and admin tasks
Recommendations on product enhancements & upgrades
Reporting setup and system management tools implementation
Run-book updates with customer staff
Change evaluation & policy recommendations
Documentation and compliance support
Monitoring & managing Dell EMC infrastructure
If you're passionate about
technical production support
and want to work on-site with a dynamic team, we'd love to hear from you
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