Administrator - Service Desk

1 month ago

Mumbai, India Microland Full time
Required Skills
Technology | Cloud Platforms, Administration | Any platform
Behavioral | Aptitude | People skills
Technology | (Operating) System Administration | General Systems Admin
Technology | Web Servers Administration | Any Platform
Technology | Platform Administration Activities | Performance Optimization
Technology | Application Server Administration | Any Platform
Technology | Web Services | Formats
Education Qualification :
Engineer - B.E / B.Tech / MCA
Applications administrators Sr. Lead oversee a range of tasks related to computer applications, including tech support and troubleshooting. They may provide support directly to end users, and may also serve as a liaison between internal teams and external clients.
1.Monitor the software application, and document and analyze problems.
2. Collaborate with IT at Microland to ensure proper integration of the application.
3. Work closely with IT at Microland and vendors to tune and troubleshoot problems.
4. Develop test plans to verify logic of new or modified applications.
5. Maintain system documentation.
6. Plan, coordinate, test, and communicate changes, upgrades/maintenance schedules, and new services
with IT at Microland and clients, ensuring business operations will operate correctly in current and future
environments.
7. Set up administrator and service accounts.
8. Work closely with IT at Sam and the Office of Audits and Analysis to ensure appropriate controls and audit
logs are in place.
9. Provide advice and training to end?users.
10. Maintain current knowledge of relevant technologies and business processes.
11.Review the governing regulations to ensure proper program support.
12.Enable best practices.
13. Process automation.

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