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Certified Salesforce Administrator
1 week ago
We provide virtual services to global clients and this position is to be part of the technology team which provides software services to our client from Canadian Mortgage industry which specializes in facilitating commercial, multifamily and construction mortgage financing.
The successful candidate will be tasked with the responsibility of maintaining the normal and smooth flow of data within Salesforce. As our Salesforce Administrator, the candidate will provide strong support with the ongoing development of our Salesforce.com deployment. The successful candidate will have a record of success in improving processes and adoption using the Force.com platform. The administrator will work closely with the department head, business units, and subject matter experts/external consultants to identify, develop and deploy new business processes. This role is part technical project manager, part administrator and part Salesforce analyst. The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance, and improvement of our CRM platform.
Salesforce Key Duties & Responsibilities
Serve as primary system administrator for the Salesforce.com environment with 60+ users
Handle all basic administrative functions including user account setup, configuration and training
Comfortable with large volumes of data update into the system while maintaining confidentiality.
Expected to make changes on salesforce immediately or by the next day if their day is done and to keep us informed of the changes completed
Database maintenance including adding and modifying records as necessary
Generate ad hoc reporting to satisfy end user needs
Assist in the manage Salesforce.com data feeds and integrations with external software
Work independently with members of the user community to define and document development requirements. Update deals and contacts.
Run reports and build simple dashboard, add fields or change page layouts as needed.
Updating connector reports (on excel) from salesforce as required)
Taking data from excel or pdf and inputting it in Salesforce.
Experience Required
Minimum two years of experience as a Salesforce.com administrator
Salesforce.com Admin (ADM201 and ADM211) certified
Sales Cloud and Service Cloud certifications preferred but not required
Solid knowledge of Salesforce database management tools, Demonstrated experience with Process Builder and Flows; Demonstrated experience working with Salesforce Lightning interface; Strong understanding of Salesforce.com best practices and functionality
Excellent computer skills and technical orientation
Ability to quickly learn additional software
A documented history of successfully driving projects to completion
LOCATION: Hi-Tech City, Hyderabad,
TIMINGS: USA Shift IST 5-30pm to 2-30am (EST 8am to 5pm)
SALARY RANGE: Best in Industry
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