Salesforce Administrator

1 week ago


Delhi, Delhi, India POSist Technologies Full time

Job Information:

Work Experience

4-5 years
City

New Delhi
State/Province

Delhi
Country

India
Zip/Postal Code

110015

About us:

Posist is a leading cloud-based restaurant technology platform that powers over 20,000 restaurants in 50+ countries. It allows enterprise restaurant operators to grow at scale, improve bottom-line efficiency, and deliver a consistent guest experience.

Posist's unified technology platform empowers restaurants with a full-stack cloud, including Point of Sale (POS), Inventory Management, Integrations, Analytics, and CRM.

Renowned restaurant chains, including Subway, Taco Bell, Nando's, Caribou Coffee, Carl's Jr., and Häagen-Dazs, are among the many brands using Posist to manage their processes, people, and places of operation.


Posist has been awarded as a global leader in Restaurant Management Software by G2 and recognized as a Great Place to Work-Certified organization.

***
Responsibilities:
  • Maintain and optimize the salesforce platform to ensure that it is aligned with the company's sales process and goals
  • Act as the primary point of contact for sales reps and managers regarding salesforce and provide training and support as needed
  • Analyze sales data and provide insights and recommendations to the sales and management teams
  • Work with the sales and marketing teams to create and maintain reports, dashboards, and other salesforcerelated tools
  • Managing salesforce roles, profiles, sharing rules, workflows, and groups
  • Importing sales department leads, contacts, and other data
  • Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing
  • Collaborate with other departments, such as customer service and technical support, to ensure a positive customer experience and to address any issues that may arise
  • Manage and maintain salesforce data integrity by regularly auditing and cleaning the CRM data
  • Documentation and Documentation: Maintain accurate documentation of system configurations, processes, and workflows. Create user manuals, training materials, and standard operating procedures (SOPs) to ensure consistent usage and knowledge sharing

Requirements:

  • Proven experience in salesforce administration, with a strong understanding of its capabilities and limitations
  • Strong analytical skills and experience with data analysis tools
  • Excellent communication and project management skills
  • Proven ability to work effectively with crossfunctional teams
  • Strong understanding of the sales process and experience in sales operations is a plus
  • Salesforce certification is a plus

Benefits:

  • Get your hands on one of the best restaurant SaaS products
  • Work with 18,000+ happy brands in 50 countries
  • Be a part of a small & friendly team of marketers
  • Open and transparent work culture


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