Customer Relationship Executive

Found in: Whatjobs IN C2 - 2 weeks ago


Thrissur, India Masterbuilt Infrastructures Full time

Company Description

Masterbuilt Infrastructures is a construction company based in Thrissur, Kerala, providing high-quality, cost-effective construction solutions. Our areas of expertise include maintenance, restorations projects, renovations, and architectural new builds. We pride ourselves on competitive pricing, fast turn-around, and adherence to Indian Standards, codes, and practices. With a focus on quality workmanship and a 25-year building guarantee, we have built a strong reputation for excellent customer service and client communication.


Role Description

This is a full-time hybrid role for a Customer Relationship Executive at Masterbuilt Infrastructures. The Customer Relationship Executive will be responsible for managing business relationships, ensuring customer satisfaction, and providing exceptional customer service. The role will involve day-to-day tasks such as maintaining client relations, addressing customer inquiries and concerns, and facilitating effective communication between clients and the company. While the role will be primarily based in Thrissur, there is flexibility for some remote work.


Qualifications

  • Customer Satisfaction and Customer Service skills
  • Business Relationship Management and Client Relations skills
  • Excellent communication skills
  • Ability to build and maintain strong relationships with clients
  • Strong problem-solving and decision-making abilities
  • Attention to detail and strong organizational skills
  • Ability to work independently and as part of a team
  • Experience in the construction industry is a plus
  • Bachelor's degree in Business, Communication, or related field

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