Client Relationship Executive

2 weeks ago

Thrissur Kerala, India Sterbuil Infrastructures And Developers Private Limited Full time

Job Summary:
We are seeking a dynamic and proactive individual to join our team as a Client Relation Executive. With at least two years of experience as a Customer Relation Executive, you will play a crucial role in managing relationships with our construction clients, ensuring their satisfaction, and facilitating smooth communication between clients and internal project teams. This position offers an exciting opportunity for career growth and professional development in the construction industry.
- **Key Responsibilities**:_

**Client Communication and Engagement**:
Serve as the primary point of contact for clients, maintaining regular communication to understand their project requirements, concerns, and expectations.

Proactively engage with clients to build strong relationships, anticipate their needs, and identify opportunities for collaboration and partnership.

**Project Coordination and Support**:
Collaborate closely with internal project teams, including project managers, architects, engineers, and contractors, to ensure seamless execution of construction projects.

Facilitate communication between clients and internal teams, ensuring that project milestones, timelines, and deliverables are met according to client specifications.

**Client Feedback Management**:
Gather feedback from clients regarding our construction services, products, and overall performance.

Analyze client feedback and implement strategies to address areas for improvement, enhance client satisfaction, and foster long-term client loyalty.

**Issue Resolution and Conflict Management**:
Handle client inquiries, complaints, and conflicts in a timely and professional manner, striving to achieve mutually beneficial resolutions.

Work collaboratively with internal stakeholders to address client concerns and ensure that issues are resolved promptly and effectively.

**Sales Support and Business Development**:
Assist the sales team in identifying new business opportunities and expanding our client base within the construction industry.

Leverage existing client relationships to upsell or cross-sell additional services or products, contributing to revenue growth and business expansion.

**Contract Management and Documentation**:
Assist in drafting, reviewing, and managing contracts, proposals, and other legal documents related to client engagements.

Ensure compliance with contractual agreements and company policies throughout the duration of client projects.

**Administrative Duties**:
Perform various administrative tasks, including maintaining client databases, preparing reports, and managing correspondence related to client relations activities.
- **Qualifications and Skills**:_

Bachelor's degree in Business Administration, Construction Management, or a related field.

Minimum of two years of experience as a Customer Relation Executive, preferably in the construction or real estate industry.

Strong interpersonal and communication skills, with the ability to effectively engage and interact with clients at all levels.

Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities simultaneously.

Proficiency in Microsoft Office Suite and CRM software.

Knowledge of construction processes, terminology, and industry trends is preferred.

Ability to work independently as well as part of a team, demonstrating initiative, problem-solving skills, and a customer-centric mindset.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8714684754
Expected Start Date: 16/04/2024

  • Client Relationship Executive

    2 days ago

    Kochi, Kerala, India YESJAY ASSOCIATES Full time

    Are you a proactive, dynamic individual with a strong commerce background? Join us at Yesjay as a Client Relationship Executive and be a pivotal part of our team without the pressure of sales targets! Key Responsibilities: - Keep accurate tracking sheets to organize and monitor various tasks and projects. - Work collaboratively with team members to enhance...

  • Relationship Executive

    7 days ago

    Thrissur, Kerala, India Muthoottu Mini financiers Ltd Full time

    RELATIONSHIP EXECUTIVE FOR MICRO FINANCE SECTION 9 TO 5.30 Shift - Field work - collection and sales for micro finance loans - TA, Sales incentives, collection incentives - plus two - Must have Driving licence & Two wheeler **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹26,000.00 per month **Benefits**: - Cell phone reimbursement - Health...

  • Customer Relationship Executive

    7 days ago

    Thrissur, Kerala, India Brilfox Full time

    Urgently looking for a Customer Relationship Executive in Anthikad, Thrissur - Fresher / Experienced - Salary: 10k to 12k - Time: 9am to 5:30pm For more details please contact 7902478990 Pay: ₹10,000.00 - ₹12,000.00 per month Work Location: In person

  • Client Relationship Executive

    3 days ago

    Calicut, Kerala, India SoftFruit Solutions Full time

    **Responsibilities**: - To make calls for service booking confirmation - Maintaining the relationship with existing Clients - Preparing monthly reports and analytics **Required Experience, Skills and Qualifications** - Excellent communication skills - Excellent interpersonal skills and negotiation skills - Proficiency in Hindi / Tamil / English would be a...

  • Field Sales Executive

    4 weeks ago

    Thrissur, Kerala, India ABP RETAILS LLP Full time

    Our company is seeking dynamic and results-oriented Field Sales Executives to join our team and drive sales in the North and South Kerala regions for our brands 'Clensa' and 'Topline'. **Position**:Field Sales Executive - North and South Kerala **Location**:North and South Kerala **Responsibilities**: - **Client Acquisition**: Identify and target...

  • Customer Relationship Executive

    7 days ago

    Thrissur, Kerala, India Octal Finance Pvt Ltd Full time

    To source loan clients in line with the business plan and target. - Creating and maintaining strict credit discipline and ensuring zero default in recovery. - Monitor the loan portfolio conduct loan utilization checks and regular monitoring visits. - Ensure compliance with policies, procedures & practices and continuously contribute to their improvement. -...

  • Client Relationship Officer

    4 weeks ago

    Kochi, Kerala, India IMS COCHIN Full time

    IMS Cochin is a respected brand in the field of job-oriented training programs for under graduates and professional degree holders, offering 100% post-training Placements. We at IMS believe every individual can reach their ultimate happiness and success tapping into their inner source of potential and passion, and we have been leading our students and team...

  • CASA Relationship Manager

    7 days ago

    thrissur, India Waytogo Consultants Full time

    The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our...

  • Customer Relationship Executive

    4 weeks ago

    Thiruvananthapuram, Kerala, India New York Chicken Full time

    We are recruiting for an experienced **Customer Relationship Executive** to be responsible for engaging with key customers by building and preserving trusting relationships. As **Customer Relationship Executive** you will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be...

  • Customer Relationship Executive

    3 days ago

    Kochi, Kerala, India Hopezen International Private Ltd Full time

    **Job Title**: Customer Relationship Executive **Job Summary**: As a Customer Relationship Executive in our light automation company specializing in automatic gates and shutters, you will be instrumental in fostering strong relationships with our clients. Your primary responsibility will be to ensure client satisfaction through effective communication,...

  • Female Customer Relationship Executive

    4 weeks ago

    Thiruvananthapuram, Kerala, India New York Chicken Full time

    We are recruiting for an experienced **Customer Relationship Executive** to be responsible for engaging with key customers by building and preserving trusting relationships. As **Customer Relationship Executive** you will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be...

  • CASA Relationship Manager

    1 week ago

    Thrissur, India Waytogo Consultants Full time

    The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our...

  • CASA Relationship Manager

    1 week ago

    Thrissur, India Waytogo Consultants Full time

    The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our...

  • CASA Relationship Manager

    7 days ago

    thrissur, India Waytogo Consultants Full time

    The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our...

  • Customer Relations Executive

    1 week ago

    Thrissur, Kerala, India Lyra Beauty Pvt Ltd Full time

    **Company Description** Lyra Beauty Pvt Ltd is a beauty services provider located in Kochi. We offer a wide range of services including haircuts, color, waxing, and nail services. Our dedicated team of highly-skilled professionals is committed to providing quality service and the highest level of customer care. Since our founding in 2015, we have been...

  • Relationship Executive

    7 days ago

    Thrissur, Kerala, India Muthoottu Mini Financiers,Kaloor Full time

    JOB VACCANCY IN MICRO FINANCE SECTION 9.00 TO 5.30 PM SHIFT SALES AND COLLECTION QUALIFICATION -PLUS TWO TWO WHEELER AND DRIVING LICENCE MANDATORY CHENTRAPINNI, VALAPAD, MANNUTHY Pay: ₹16,500.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Provident Fund Schedule: - Day shift - Morning shift - Weekend...

  • Relationship Executive

    6 days ago

    Thrissur, Kerala, India Muthoottu Mini Financiers,Kaloor Full time

    JOB VACCANCY IN MICRO FINANCE SECTION 9.00 TO 5.30 PM SHIFT SALES AND COLLECTION QUALIFICATION -PLUS TWO TWO WHEELER AND DRIVING LICENCE MANDATORY MANNUTHY Pay: ₹16,500.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Provident Fund Schedule: - Day shift - Morning shift - Weekend availability Supplemental pay types: -...

  • Client Support Executive

    4 weeks ago

    Kochi, Kerala, India Black and White Creations Pvt.Ltd Full time

    Looking for experienced female graduates for the position of Client Support Executive for our advertising company. **Responsibilities** - Build relationships with prospective clients. - Resolving customer complaints brought to your attention. - Maintain consistent contact with existing clients. - Track metrics to ensure targets are hit. - Maintaining a...

  • Client Servicing Executive

    6 days ago

    Kochi, Kerala, India Six Dots - 360° Advertising Solutions Full time

    _**Company Description**_ Six Dots Ads is a 360° Advertising Solutions agency located in Kochi. Our services include best creative solutions in Brand Strategy, Brand creation, Brand identity, Graphic Design, Content Writing, Film Production, Photography, Packaging, Digital Marketing, Website Development, Event and Social PR. - **Role Description**_ We are...

  • Sales Executive

    7 days ago

    Thrissur, Kerala, India PeeJay Max Full time

    **Sales Executive(Field Work)** **Location -THRISSUR(work from town profile)** **Duties & Responsibilities** - Develop and implement a sales strategy specifically targeting the market for ready-mix plaster. This strategy should outline approaches for identifying and engaging potential customers, penetrating new markets, and achieving sales targets. -...