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Teams Voice SME

2 months ago

bangalore, India Tata Consultancy Services Full time
Dear Candidate,
TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.
TCS Hiring for Teams Voice SME
Experience Range: - 03 To 8 Yrs
Job Locations: Bangalore, Pune
Job Description
Must Have:
• Experience in SFB 2015, Lync 2013 with Enterprise voice and Hybrid Solution.
• Migration from Skype to Teams
• Teams Architecture and Direct Routing
• Endpoint handling of Skype and Teams phone devices
• Experience of Migrating from Legacy system to Teams
• Teams Policies and Features
• Understanding of Call Queue and Auto Attendant
• Understanding of AAD, Network/Firewall rules and DNS for Direct Routing.
• Troubleshooting Teams issue and Call Quality Reporting Analysis.
• Emergency Call routing in Teams
• Develop technology road-maps for Unified Communications & Collaboration Services
• Co-ordination with MS and other Vendors for Issues/Tracker.
• Health Check of Servers and PowerShell Scripting
• Audio/Video design and integration experience
• Ability to Plan and deploy Microsoft Teams
• Ability to Implement Lifecycle Management and Governance for MS Teams
• Should have sound knowledge on Monitoring MS Teams environment
• Ability to Manage access for External User
• Should know how to Implement security and compliance for MS Teams
• Ability to take Transition from Skype for Business to MS Teams
• Know how to Create and Manage Teams
• Ability to Plan and configure network setting for MS Teams
• Ability to Manage Collaboration Experience for Chat and Channel
• Should have knowledge in Managing Apps for MS teams
• Ability to Manage Meeting and virtual events experiences
• Should know how to Configure and manage MS Teams device
• Manage Phone Numbers and Phone System for MS Teams
• Troubleshoot Audio, Video and Client issues
• Ability to run and execute PowerShell script in MS Teams Module
• Certifications - Good to have MS 700, MS-720 / 721 certification, MS 900 certification
Good to have:
1. Network Designing
2. Additional knowledge on MS Teams, Exchange, SharePoint, One Drive, Co-Pilot can be an add-on benefit.
3. Knowledge on multiple SBCs and Gateways
4. Knowledge on legacy voip systems like Avaya and Analogs
5. Knowledge on Cisco Voip
6. Ability to manage multiple tenants
7. Good knowledge in ITSM tools like ServiceNow
8. Good communication and articulation skill
9. Flexible in shifting duty / Flexible in relocation
If Interested kindly share your cv to
Minimum Qualification:
15 years of full-time education
Disclaimer: We encourage you to register at for exploring an exciting career with TCS. At the time of your application to TCS, the personal data contained in your application and resume will be collected by TCS and processed for the purpose of TCS's recruitment related activities.
Your personal data will be retained by TCS for as long as TCS determines it is necessary to evaluate your application for employment as per our retention policy. You have the right to request TCS for temporary/permanent exclusion of your candidature from any recruitment related communication. For any such request you may write to careers.tcs.com.
Thanks & Regards,
Aarti Tadkase
Talent Acquisition Group
Tata Consultancy Services