Documentation Expert – Customs Broker

3 weeks ago


Chennai, India ARROW SHIPPING Full time

Position: Documentation Expert
Location: Chennai
Employment Type: Full-time

About the Role

We are hiring an experienced Documentation Expert to join our Customs Broker/Customs House Agent (CHA) operations in Chennai. This role requires prior hands-on experience in customs clearance documentation, transporter coordination, and compliance processes. Freshers will not be considered.

Key Responsibilities

  • Prepare, verify, and file Bills of Entry (B.E.) and related customs documentation through ICEGATE.
  • Draft and manage shipping bills, invoices, packing lists, delivery challans, and other statutory documents.
  • Maintain accurate records of all import/export documentation.
  • Coordinate with transporters, CFS, and internal teams to ensure smooth cargo movement.
  • Apply for and manage e-Way Bills and ensure GST compliance.
  • File and archive documents systematically (physical & digital).
  • Track shipments and monitor clearance status to avoid delays.
  • Support accounts with duty payment documentation and billing support.
  • Assist in audits and compliance checks.
  • Identify and resolve discrepancies in documentation proactively.

Qualifications & Skills

  • Mandatory: Minimum 3–5 years of proven experience in documentation under a Customs Broker/CHA setup.
  • Strong knowledge of customs procedures, ICEGATE portal, GST, and e-Way Bill processes.
  • Bachelor's degree in Commerce, Logistics, Supply Chain, or related field preferred.
  • Proficiency in MS Office (Excel, Word, Outlook).
  • Strong coordination, communication, and organizational skills.
  • Ability to work independently under pressure and meet deadlines.

Job Type: Full-time

Pay: ₹22, ₹25,000.00 per month


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