Customer Service Operator

22 hours ago


Delhi, India Turing Full time

Role Overview:We are seekingdetail-oriented professionalswith hands-on experience incustomer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking oflarge language models (LLMs) .Your work will focus onrecreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards.What You’ll Do:Recreate workflows forticket handling, chat/email support, refunds/returns, and knowledge base management .ValidateAI-generated outputsin customer support scenarios to ensure accuracy, compliance, and trustworthiness.Simulateescalations, SLA tracking, and quality auditswithin support workflows.Providestructured annotations and datasetsto improve LLM training and evaluation.Required Qualifications:Proven experience incustomer service operations(ticket handling, chat/email workflows, refunds/returns, knowledge base upkeep).Familiarity with workflow tools (e.g., Zendesk, Freshdesk, Salesforce Service Cloud, ServiceNow, Jira, or equivalents).Strongattention to detailand ability to spot weaknesses in AI-generated workflows.Understanding of howoperational datais used to train and evaluate LLMs.Excellent written English for creatingtraining-quality datasetsand validating AI outputs.Perks of Freelancing with Turing:Remote-first and flexiblework environment.Opportunity to work oncutting-edge AI projectswith leading LLM companies.Potential forcontract extensionbased on performance and project needs.Offer Details:Commitment:Minimum 30 hours/week (at least 4 hours/day, with 4 hours overlapping PST).Engagement Type:Contractor / Freelancer (no medical or paid leave).Duration:1 month (possible extension).Know amazing talent? Refer them atturing.com/referrals , and earn money from your network.



  • Delhi, India Turing Full time

    About Turing:Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who...


  • Delhi, India Turing Full time

    Role Overview:We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management. In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs).Your work will focus on recreating real-world support scenarios, validating...


  • Delhi, India Turing Full time

    About Turing:Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who...


  • Delhi, India Turing Full time

    Role Overview:We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management. In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs).Your work will focus on recreating real-world support scenarios, validating...


  • Delhi, India Turing Full time

    Role Overview:We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) .Your work will focus on recreating real-world support scenarios ,...


  • Delhi, India Turing Full time

    Role Overview: We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) . Your work will focus on recreating real-world support scenarios ,...


  • Delhi, India Turing Full time

    Role Overview:We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management. In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs).Your work will focus on recreating real-world support scenarios, validating...


  • Delhi, India Turing Full time

    Role Overview:We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management. In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs).Your work will focus on recreating real-world support scenarios, validating...


  • Delhi, India Turing Full time

    Role Overview:We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management. In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs).Your work will focus on recreating real-world support scenarios, validating...


  • Delhi, India Turing Full time

    Role Overview: We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management. In this role, you'll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs). Your work will focus on recreating real-world support scenarios, validating...