Front Office Executive
6 days ago
Job Responsibilities Assists the Duty Manager in administering front office functions and supervising staff on a daily basis. Works with the Duty Manager and associates to carry out procedures ensuring an efficient check in and check out process. Ensures guests and associates satisfaction and maximizes the financial performance of the department. To co-ordinate with the other departments which would lead to the highest quality of service for the guest. Job Requirements *Works on assigned goals and prioritizes, organizes, and accomplishes the task along with the team. *Assists the Front Office Manager/ Duty Manager in co-ordinating with various other departments in order to ensure personalized, prompt and flawless service to all guests. *Ensures daily performance and manages revenue through revenue and yield management techniques. *Focuses on generating incremental revenue through Early Check-in and Late Check-outs. *Encourages the team to cross sell other hotel services like Spa, Restaurants, Travel Services. *Monitors the business of competition hotels in terms of new accounts and rates. '*Actively seeks information to understand and address guests' needs. *Prepares reports of guest feedback on TrustYou (Guest Email Feedback System) and on Social Media Platforms and ensures appropriate corrective action is taken in consultation with the Duty Manager. *Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results. *Reviews arrival list every day and ensures guest preferences of repeat guests, VIPs, Inner-circle and Chambers members are communicated and delivered by the concerned departments. *Maintains regular contacts with corporate and individual guests, and build strong relationships with them. *Makes oneself available in the lobby during busy operational hours and interacts with the guests to solicit feedback for any required process improvements. *Responds to and handles guest problems and complaints. *Staffing and Scheduling of the shift and allocation of duties in the absence of Duty Manager. *Assists in the learning and development of the team. *Establishes and maintains open and collaborative relationships with associates and ensures associates do the same within the team. *Ensures that regular on-going communication is taking place with associates to create awareness of business objectives. *Communicates expectations, recognizes performance, and produces desired results with associates within the department. *Assists the Front Office Manager in creating a culture of recognition by actively participating in the STARS (Special Thanks and Recognition System) Program.
-
Front Office Executive
2 weeks ago
Goa, India 91HR Full time**Job Title: Front Office Executive / Guest Relation Executive** A Front Office Executive plays a pivotal role in ensuring a positive first impression for guests or visitors to an organization. This position involves a combination of administrative tasks, customer service, and communication. **Key Responsibilities**: **1. Reception and Guest...
-
Front Office Executive
7 days ago
Goa, India Sasha's Holiday Village Full time ₹ 2,00,000 - ₹ 3,50,000 per yearLooking to hire an experienced Front office executive who can also be promoted to Assistant Front office manager in 3-6 months of good performance.Candidate should have minimum experience of 2-3 years in front office.Job Types: Full-time, PermanentPay: ₹18, ₹24,000.00 per monthBenefits:Flexible scheduleFood providedHealth insurancePaid time offProvident...
-
Front Office Executive
1 week ago
Goa, India RG Stone Urology & Laparoscopy Hospital Full timeDesignation: Front Office Executive (Billing) Qualification: Graduate Department: Front Office Work Experience: 1-4 Total Opening: 1 Location: Bardez, Goa **Job Description**: **POSITION GUIDELINES** **DOCUMENT- JOB DESCRIPTION/ RESPONSIBILITIES** **DEPARTMENT : FRONT OFFICE - OUT PATIENT** **POSITION : EXECUTIVE** **REPORTING TO : MANAGER - OUT...
-
Front office executive-males only
2 weeks ago
Goa, India ThinkBiz Consulting Full time ₹ 1,50,000 - ₹ 1,80,000 per yearFront Office Executive -malePosition: Front Office ExecutiveDepartment: Front Office / Guest RelationsLocation: GoaReporting To: Front Office SupervisorJob Summary:The Front Office Executive will be responsible for handling guest check-ins and check-outs, managing reservations, attending guest queries and calls, and ensuring smooth front desk operations...
-
Front Office Executive
2 weeks ago
Goa, India Espire Hospitality Full time ₹ 2,40,000 - ₹ 3,60,000 per yearPosition SummaryThe Front Office Executive is responsible for delivering exceptional guest service at the reception desk. This role handles guest check-in/check-out, manages reservations, responds to guest inquiries, coordinates with internal departments, and ensures a smooth and welcoming experience for all guests.Key ResponsibilitiesGuest Check-in /...
-
Front Office Executive
2 weeks ago
Goa, India De Mandarin Hotel Full timeWe are looking for front office executive staff who have previous work experience in the same field. Front office executives are responsible for managing the front desk and reception area of an office. Serving as the initial point of contact for clients and visitors, they are responsible for creating a great first impression of the company. - Handle the...
-
Front Office Executive
1 week ago
Goa, India De Mandarin Hotel Full timeWe are looking for front office executive staff who have previous work experience in the same field. Front office executives are responsible for managing the front desk and reception area of an office. Serving as the initial point of contact for clients and visitors, they are responsible for creating a great first impression of the company. - Handle the...
-
Front Office Executive
5 days ago
Goa, India Kish Hospitality Consultant Full timeFront Office Associate/ Receptionist Job Responsibilities: - Serves Guest by greeting, welcoming, Confirm their booking and directing them appropriately. - Notifies company personnel of visitor arrival. - Maintains security and telecommunications system. - Informs visitors by answering or referring inquiries. - Directs visitors by maintaining employee and...
-
Asstmgr-front Office
2 weeks ago
Goa, India Marriott International, Inc Full time**Additional Information** **Job Number**25147638 **Job Category**Rooms & Guest Services Operations **Location**The St. Regis Goa Resort, 438 1 34 Mobor, Goa, India, India, 403731 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising...
-
Front Office Assistant
2 weeks ago
Goa, Goa, India Ahan Hotels And Resorts Full time**. Front Office Operations** - **Objective**: Efficient and smooth operations of the front office department. - **Key Responsibilities**: - Manage day-to-day operations including check-ins, check-outs, room assignments, and reservations. - Ensure that the front desk is properly staffed and equipped for peak periods. - Oversee concierge, bell desk, and...
