Executives EXL/E/1503975
1 day ago
Job Description JOB DESCRIPTION Position Title, Responsibility Level: Associate/Sr Associate Function: Operations Reports to - Assistant Manager/Lead Assistant Manager – Operations Permanent/ Temporary: Permanent Span of Control – Nil Location: Noida Roles and Responsibilities Resolved disputed account issues. Record and process received disputes. Determine the appropriate dispute classification from listed types. Order new and review existing documentation to resolve dispute. Prepare correspondence (letters, emails, and/or faxes) and follow up with investigation via email and/or fax. Electronically file all documentation according to policy and procedure. Obtain account information and account verification from seller of the account. Serve as liaison between debtors, sellers and other parties and Company on disputed accounts; provide information as required to appropriate parties. Skill Set Good English Comprehension skills Basic understanding of credit card statements (Domestic or International) Eye for detail Performance parameters Productivity Quality / Accuracy Turn Around Time and Cycle Time of work assigned Domain expertise and certifications scores Schedule adherence, Punctuality and Discipline Primary Internal Interactions: SME for technical assistance/process updates/training Assistant Manager for the purpose of performance reviews, training and development Manager for the purpose of settling performance issues and skip meetings Primary External Interactions Escalation teams at the client end for the purpose of seeking clarifications and answering queries Organizational Relationships Reports To : Assistant Manager / Lead Assistant Manager Skills Desirable Skills Attention to detail Commitment and drive for results Questioning, reasoning and analytical Adaptable and Flexible Open to work in 24X7 shifts especially night shifts Business Etiquette Technical Skills Basic IT, Comfortable with computers, MS office usage Typing speed of 30 words with high accuracy Soft skills Strong team player Ability to communicate correctly (grammatically and contextually correct) and clearly. Good business writing skills High accuracy at work Self-Discipline, Listening, Patience Education Requirements and Work Experience: Graduate with good Computer literacy 0months to 1 year for Associate, and 1 to 2+years for senior associate with experience in any customer service (preference given in banking industry domestic or international) Minimum 15 years of education
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Executives EXL/E/1502112
1 day ago
Noida, India exl Full timeJob Description Basic FunctionTo do the transactional level processing in an insurance collections and GL posting process. To do the reconciliation of the policies/accounts and accordingly make collections efforts via phone or email. To manage the ageing of debts/credits on the portfolio of accounts. It involves dealing with internal & external staff for...
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Executives EXL/E/1498754
1 day ago
Noida, India exl Full timeJob Description Position Title/Responsibility Level Executive / Senior Executive – Operations Function Property & Casualty (P&C US) Insurance – Operations Location Noida, India Area of Function Back Office – Claims Admin Essential Functions Issue payments based on invoices, ensuring payments are accurate and timely Issue reimbursement payments to...
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Executives EXL/E/1503118
1 day ago
Noida, India exl Full timeJob Description – Process ExecutivePosition Title Executive, Medbill Adjudication Function, Responsibility Level Operations, Executive Reports to Assistant Manager, Adjudication Span of Control Nil Location Noida Permanent/ Temporary Permanent Adjudication associate is responsible for timely and accurate payment of Medical Bills submitted by US...
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Senior Executive EXL/SE/1502102
2 days ago
Noida, India exl Full timeJob Description Basic FunctionTo do the transactional level processing in an insurance collections and GL posting process. To do the reconciliation of the policies/accounts and accordingly make collections efforts via phone or email. To manage the ageing of debts/credits on the portfolio of accounts. It involves dealing with internal & external staff for...
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Executives EXL/E/1498397
1 day ago
Noida, India exl Full timeJob Description Good knowledge of Collections & Cash Apps Minimum 2 years of experience in an insurance process or similar industry Skilled in Legacy debt and Cash research methodologies Credit management and learning to work on custom ERP systems Good decision making skill Effectively balances quality, customer service and productivity standards Ability...
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Executives EXL/E/1505354
2 days ago
Noida, India exl Full timeJob Description > Flexible with the 24*7 shift scheduling and comfortable working in night shift > Excellent comprehension skills to be able to comprehend the typed and handwritten insured requests > Effective written and verbal Communication Skills > Ability to work under pressure situation. > A people person with a positive bend of mind
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Executives EXL/E/1502008
1 day ago
Noida, India exl Full timeJob Description Summary: The Talent Support Agent is responsible for addressing inquiries and issues from job candidates and employees, including job questions, onboarding, interview scheduling, and HR-related concerns. This role focuses on providing high-quality support to ensure a smooth experience for talent throughout the employment process. Key...
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Executives EXL/E/1506487
1 day ago
Noida, India exl Full timeJob Description Set up property claims in client application Update property records based on town card searches Maintain claims reserves spreadsheets Maintain a high level of data accuracy and ensure compliance with client and company policies Adhere to service level agreements (SLAs) and quality metrics Handle sensitive claimant information with...
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Executives EXL/E/1532027
1 day ago
Noida, India exl Full timeJob Description Need expertise in accounting To do the transactional level processing in an insurance collections and GL posting process. To do the reconciliation of the policies/accounts and accordingly make collections efforts via phone or email. To manage the ageing of debts/credits on the portfolio of accounts. It involves dealing with internal &...
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Executives EXL/E/1499404
1 day ago
Noida, India exl Full timeJob Description Proficient with English language Freshers’/resources having prior experience, preferably insurance. US Shifts Back-office processing Basic computer and keyboard skills Numerical ability Good comprehension skill MS Office skills Team player Quick learner Should be able to read and comprehend request.