Executives EXL/E/1498754

1 day ago


Noida, India exl Full time

Job Description Position Title/Responsibility Level Executive / Senior Executive – Operations Function Property & Casualty (P&C US) Insurance – Operations Location Noida, India Area of Function Back Office – Claims Admin Essential Functions Issue payments based on invoices, ensuring payments are accurate and timely Issue reimbursement payments to policyholders for tow and glass repair charges Validate the record of issued check payments and resolve any discrepancies Manage special requests to stop payments and reallocating payments to different claims and exposures Update records for received amounts as recoveries Route requests to appropriate adjuster or administrative team for further processing Maintain a high level of data accuracy and ensure compliance with client and company policies Adhere to service level agreements (SLAs) and quality metrics Handle sensitive claimant information with confidentiality and professionalism  Skills Technical Skills High level computer proficiency Typing speed of 25 WPM with 90% accuracy Analytical Skills Analytical skills to ensure judgment-based decisions are made following process guidelines. Process Specific Skills Familiarity with the Property & Casualty Insurance domain is an advantage Basic understanding of claims processes is preferred but not mandatory Ability to process information logically and accurately based on established procedures Soft skills (Desired) Strong English communication skills (verbal and written). Good comprehension skills for analyzing claim-related documents. Ability to prioritize tasks and meet deadlines in a dynamic environment. Soft Skills (Minimum) Effective communication skills for email correspondence and query resolution. Adaptability to work in a fast-paced, target-driven environment. Education Requirements EXL shall be the sole judge, in its reasonable judgment and subject to applicable law, as to qualifications or performance capability Work Experience Requirements Prior experience in Property & Casualty Insurance, specifically in claims processing, is preferred but not mandatory. Freshers with a strong willingness to learn may also apply. Other Requirements Willing to join ASAP & Flexibility to work in a 24/7 environment. Acknowledgement (acknowledge that the information contained in this document is factual and complete) ___________________________________ _____ ______________________________________ _____________________  Candidate Supervisor/Manager Date



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