
Telecaller
3 weeks ago
We are looking for a motivated and confident Telecaller to handle outbound and/or inbound calls to customers. The Telecaller will be responsible for promoting products or services, handling queries, and maintaining customer relationships.
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Key Responsibilities:
- Make outbound calls to potential customers to generate leads or sales.
- Answer incoming calls from customers regarding product inquiries, services, or support.
- Explain product/service features, benefits, and pricing clearly.
- Follow up with interested leads or existing customers.
- Maintain a database of customer interactions and outcomes.
- Achieve daily/weekly/monthly call and sales targets.
- Handle customer complaints professionally and escalate when needed.
- Maintain a positive and professional attitude on calls at all times.
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Requirements:
Minimum qualification: 10+2 / Graduate (preferred)
Previous experience in telesales, telemarketing, or customer support is an advantage.
Good communication skills in (Insert required languages – e.g., English, Hindi, regional language).
Basic computer knowledge (MS Excel, CRM tools, etc.).
Ability to handle rejections and remain calm under pressure.
Excellent listening and interpersonal skills.
Preferred Skills:
Experience in cold calling or lead generation.
Knowledge of sales techniques and closing strategies.
Confidence and a persuasive speaking style.
Job Type: Full-time
Pay: ₹10, ₹15,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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