
Senior IT Engineer
1 day ago
Job Title: Senior IT Engineer
Department: IT
Reports to: Hospital Administrator
Location: Raipur, Chhattisgarh
Hospital: Suyash Institute of Medical Science
Job Summary
The Senior IT Engineer will lead and manage day-to-day IT operations with a strong focus on
software systems, enterprise applications, and database management. The position requires
balancing hands-on technical expertise with managerial responsibilities such as team
supervision, vendor coordination, compliance, and reporting. Acting as a key bridge between
IT staff and management, the Senior IT Engineer ensures reliable, secure, and efficient IT
systems that support organizational growth.
Key Responsibilities
1. Application & Software Management
• Oversee hospital management system (software) and other enterprise applications,
ensuring smooth functioning and minimal downtime.
• Lead troubleshooting and resolution of escalated software/application issues.
• Coordinate software upgrades, patches, and integrations with existing systems.
• Monitor application performance and prepare MIS/reports for management.
2. Database & Data Security
• Manage database administration (SQL/Oracle) including tuning, backup, and recovery.
• Implement and monitor data security, privacy, and access control policies.
• Support disaster recovery planning and business continuity initiatives.
3. Team Leadership & Support
• Supervise IT Executives/Engineers; allocate tasks and monitor performance.
• Mentor and train team members for improved application and software support.
• Conduct user training sessions on new applications and IT best practices.
• Act as deputy to IT Manager in their absence.
4. Project & Vendor Management
• Support IT Manager in implementing digital transformation initiatives (HRIMS, mobile
apps, cloud adoption).
• Coordinate with vendors for AMC, licensing, upgrades, and service-level agreements.
• Ensure IT documentation, audits, and compliance reporting are completed on time as
per required hospital standards.
5. Policy, Compliance & Reporting
• Enforce IT policies related to software usage, licensing, and data security.
• Maintain IT stock and software license records to ensure legal compliance.
• Generate regular reports for IT operations, risks, and improvements.
Requirements
Education:
• Graduate in IT/Computer Science/Engineering (Preferred: Certifications in ITIL,
Database Administration, Cloud, or Cybersecurity).
Experience:
• 6–7 years of IT experience with at least 2–3 years in a supervisory/lead role.
Skills:
• Strong expertise in HMS/ERP, HRMS, and enterprise applications.
• Database management (SQL/Oracle) and application integration skills.
• Good knowledge of cloud platforms (AWS/Azure/Google Cloud).
• Ability to lead IT executives/engineers, manage support operations, and drive
projects.
• Strong communication, vendor coordination, and problem-solving abilities.
Requirements
Skills: • Strong expertise in HMS/ERP, HRMS, and enterprise applications. • Database management (SQL/Oracle) and application integration skills. • Good knowledge of cloud platforms (AWS/Azure/Google Cloud). • Ability to lead IT executives/engineers, manage support operations, and drive projects. • Strong communication, vendor coordination, and problem-solving abilities.
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