Senior IT Engineer

3 weeks ago

Raipur, India N Human Resources & Management Systems Full time
Job Description

Job Title: Senior IT Engineer

Department: IT

Reports to: Hospital Administrator

Location: Raipur, Chhattisgarh

Hospital: Suyash Institute of Medical Science


Job Summary


The Senior IT Engineer will lead and manage day-to-day IT operations with a strong focus on

software systems, enterprise applications, and database management. The position requires

balancing hands-on technical expertise with managerial responsibilities such as team

supervision, vendor coordination, compliance, and reporting. Acting as a key bridge between

IT staff and management, the Senior IT Engineer ensures reliable, secure, and efficient IT

systems that support organizational growth.


Key Responsibilities


1. Application & Software Management


• Oversee hospital management system (software) and other enterprise applications,

ensuring smooth functioning and minimal downtime.

• Lead troubleshooting and resolution of escalated software/application issues.

• Coordinate software upgrades, patches, and integrations with existing systems.

• Monitor application performance and prepare MIS/reports for management.


2. Database & Data Security


• Manage database administration (SQL/Oracle) including tuning, backup, and recovery.

• Implement and monitor data security, privacy, and access control policies.

• Support disaster recovery planning and business continuity initiatives.


3. Team Leadership & Support


• Supervise IT Executives/Engineers; allocate tasks and monitor performance.

• Mentor and train team members for improved application and software support.

• Conduct user training sessions on new applications and IT best practices.

• Act as deputy to IT Manager in their absence.


4. Project & Vendor Management


• Support IT Manager in implementing digital transformation initiatives (HRIMS, mobile

apps, cloud adoption).


• Coordinate with vendors for AMC, licensing, upgrades, and service-level agreements.

• Ensure IT documentation, audits, and compliance reporting are completed on time as

per required hospital standards.


5. Policy, Compliance & Reporting


• Enforce IT policies related to software usage, licensing, and data security.

• Maintain IT stock and software license records to ensure legal compliance.

• Generate regular reports for IT operations, risks, and improvements.


Requirements


Education:

• Graduate in IT/Computer Science/Engineering (Preferred: Certifications in ITIL,

Database Administration, Cloud, or Cybersecurity).


Experience:

• 6–7 years of IT experience with at least 2–3 years in a supervisory/lead role.


Skills:


• Strong expertise in HMS/ERP, HRMS, and enterprise applications.

• Database management (SQL/Oracle) and application integration skills.

• Good knowledge of cloud platforms (AWS/Azure/Google Cloud).

• Ability to lead IT executives/engineers, manage support operations, and drive

projects.

• Strong communication, vendor coordination, and problem-solving abilities.



Requirements
Skills: • Strong expertise in HMS/ERP, HRMS, and enterprise applications. • Database management (SQL/Oracle) and application integration skills. • Good knowledge of cloud platforms (AWS/Azure/Google Cloud). • Ability to lead IT executives/engineers, manage support operations, and drive projects. • Strong communication, vendor coordination, and problem-solving abilities.

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