Key Account Manager

5 days ago

Delhi, India iThink Logistics Full time
Key Account Manager (KAM)Is iThink Logistics a Logistics Company?No, we’re not. Surprised? Let us tell you a little on what IThink is all about.At IThink, we think about serving only the best for our customers while helping them grow their businesses easily and efficiently.Think of it as us making the whole painful process of delivery and shipment a walk in the park for everyoneThen what exactly is IThink?Here’s the answer you’re looking for:IThink is a courier aggregator company where we assist numerous e-commerce sellers to ship their products across multitudes of pin codes with the help of our courier partners. In simple words, we make the entire process of delivering parcels and smiles to customers easy for eCommerce sellers.Our services extend to more than 26,000 pin codes across the country. How does that sound for expansion? HahaSounds pretty cool, doesn’t it? We knowWho are we on the lookout for?Before we move on to what we are looking for, let’s look at one word that describes what we aren’t looking for;

a robot.We are seeking an experienced and dynamic Key Account Manager (KAM) to join our team. The KAM will play a crucial role in managing and expanding relationships with our key clients, ensuring their needs are met with the highest level of service. The ideal candidate will have a strong background in account management, excellent communication skills, and a deep understanding of the courier and logistics industry.Who can apply?Think you’ve got it in you? Let’s check the requirements:-

Having min 4 to 5 years’ experience in B2C Sales. Preferably from Ecom or Logistics Industry.-

Proficiency in English and local language.-

Proficiency in MS Office. Hands-on experience with CRM software is a plus.-

Self-motivated with a results-driven approachWhat duties does the job involve?During your time as a KAM in our ITL team, you will do the following:1) Client Relationship Management:-

Develop and maintain strong, long-lasting relationships with key accounts.-

Act as the primary point of contact for assigned accounts, addressing their needs and concerns promptly.-

Conduct regular business reviews and meetings with clients to assess satisfaction and identify opportunities for improvement.2) Account Development:-

Identify and pursue opportunities for upselling and cross-selling additional services to key accounts.-

Develop and execute account strategies to meet and exceed client expectations.-

Collaborate with internal teams to tailor solutions that address client-specific requirements.3) Performance Monitoring:-

Monitor account performance metrics, ensuring that service levels and delivery standards are consistently met.-

Analyze data and client feedback to identify trends and areas for improvement.-

Prepare and present reports on account performance and service outcomes to clients and senior management.4) Problem Resolution:-

Address and resolve any issues or conflicts that arise with key accounts in a timely and effective manner.-

Work closely with operational teams to ensure that client concerns are addressed and resolved to their satisfaction.5) Market Insights:-

Stay informed about industry trends, competitive landscape, and market developments to provide valuable insights to clients and the company.-

Share knowledge and best practices with internal teams to drive continuous improvement.Why you should become a part of our ITL team:If we were to define our team in one hashtag, it would be #squadgoals, how is that for team spirit? If you’re someone that wishes to work at a place where you can grow, learn and have fun at the same time, iThink is just the workplace for you. We make sure you never feel like work is a chore, because we sure don’t think of it that way Come work with us?What are the perks and benefits of working with us?As an ITL team member, you can get a deeper understanding of your career with our industry experts. With us, you will have:-

Paid leaves / maternity/ paternity leave.-

Paid period leaves for women-

Health Insurance.-

Flexible working hours.

  • Key Account Manager

    2 days ago

    delhi, India MARS Cosmetics Full time

    Role DescriptionThis is a full-time on-site role for a Key Account Manager role located in Delhi, India. The Key Account Manager will be responsible for managing and building relationships with key accounts such as Myntra & Flipkart, creating business plans, providing excellent customer service, and ensuring smooth account management.QualificationsAnalytical...

  • Key Account Manager

    3 days ago

    Delhi, India MARS Cosmetics Full time

    Role DescriptionThis is a full-time on-site role for a Key Account Manager role located in Delhi, India. The Key Account Manager will be responsible for managing and building relationships with key accounts such as Myntra & Flipkart, creating business plans, providing excellent customer service, and ensuring smooth account management.QualificationsAnalytical...

  • Key Account Manager

    2 days ago

    delhi, India MARS Cosmetics Full time

    Role Description This is a full-time on-site role for a Key Account Manager role located in Delhi, India. The Key Account Manager will be responsible for managing and building relationships with key accounts such as Myntra & Flipkart, creating business plans, providing excellent customer service, and ensuring smooth account management. Qualifications ...

  • Key Account Manager

    5 days ago

    Delhi, India PROVEN Full time

    Job Role: Key Account Manager (Nitrile Butadiene Rubber)Location: Mumbai, Pune, DelhiExperience: 8+ yearsNotice Period: 30 days Duties & Responsibilities:Job SummaryThe Key Account Manager (KAM) for Nitrile Butadiene Rubber (NBR) Sales will manage and grow relationships with key accounts, ensure customer satisfaction, and drive sales of NBR products. This...

  • Key Account Manager

    2 weeks ago

    Delhi, India AVF World Full time

    Job Title: Key Account ManagerLocation: AVF World PuneDepartment: Sales/Client ServicesReports to: Sales Director/Business Development HeadJob Summary:The Key Account Manager (KAM) is responsible for managing and nurturing long-term relationships with key clients ofAVF Creative Brand Consultancy Pvt Ltd.The KAM will work closely with the leadership team and...

  • Key Account Manager

    2 weeks ago

    delhi, India AVF World Full time

    Job Title: Key Account ManagerLocation: AVF World PuneDepartment: Sales/Client ServicesReports to: Sales Director/Business Development HeadJob Summary:The Key Account Manager (KAM) is responsible for managing and nurturing long-term relationships with key clients of AVF Creative Brand Consultancy Pvt Ltd. The KAM will work closely with the leadership team...

  • Key Account Manager

    1 month ago

    Delhi, India TBO Academy Full time

    Key Responsibilities:Client Relationship Management:Develop and maintain strong, long-lasting relationships with key stakeholders in the travel industry, including corporate clients, travel agencies, and partners.Serve as the primary point of contact for key accounts, addressing client needs and resolving issues promptly.Strategic Account Planning:Create and...

  • Key Account Manager

    4 weeks ago

    Delhi, India CoreIdeas Full time

    Company DescriptionIn a tech-driven world, CoreIdeas focuses on creating the right perception for businesses by offering tailor-made marketing strategies to effectively sell products and maintain stakeholder connections. We provide end-to-end marketing consultancy to help businesses succeed while letting them focus on their core operations. Our strategic...

  • Key Account Manager

    2 weeks ago

    delhi, India Agrovision Green Energy Private Limited Full time

    Job Title: Key Account ManagerLocation: Agrovision Green Energy Pvt LtdDepartment: Sales/Client ServicesReports to: Sales Director/Business Development HeadJob Summary:The Key Account Manager (KAM) is responsible for managing and nurturing long-term relationshipswith key clients of Agrovision Green Energy Pvt Ltd. The KAM will work closely with...

  • Key Account Manager

    5 days ago

    Delhi, India Talent Corner HR Services Pvt Ltd Full time

    UK-headquartered organization, operates in 14 countries worldwide. The company is integrated with over 34 financial institutions and provides support for more than 100,000 merchant locations. Enigmatic Smile partners with 36 international loyalty publishers and serves as a PCI Level 1 Service Provider. Additionally, it captures 95% of card-linked offers...

  • Key Account Manager

    1 week ago

    Delhi, India Talent Corner HR Services Pvt Ltd Full time

    UK-headquartered organization, operates in 14 countries worldwide. The company is integrated with over 34 financial institutions and provides support for more than 100,000 merchant locations. Enigmatic Smile partners with 36 international loyalty publishers and serves as a PCI Level 1 Service Provider. Additionally, it captures 95% of card-linked offers...

  • Key Account Manager

    5 days ago

    Delhi, India Talent Corner HR Services Pvt Ltd Full time

    UK-headquartered organization, operates in 14 countries worldwide. The company is integrated with over 34 financial institutions and provides support for more than 100,000 merchant locations. Enigmatic Smile partners with 36 international loyalty publishers and serves as a PCI Level 1 Service Provider. Additionally, it captures 95% of card-linked offers...

  • Key Account Manager

    3 days ago

    New Delhi, India MARS Cosmetics Full time

    Role DescriptionThis is a full-time on-site role for a Key Account Manager role located in Delhi, India. The Key Account Manager will be responsible for managing and building relationships with key accounts such as Myntra & Flipkart, creating business plans, providing excellent customer service, and ensuring smooth account management.QualificationsAnalytical...

  • Key Account Manager

    4 months ago

    New Delhi, India BSI Full time

    Great that you're thinking about a career with BSI! Overview/Purpose of the position The Key Account Manager will be accountable for building and maintaining long-term value-based partnerships with assigned accounts, accelerating profitable sales and revenue growth across the full BSI portfolio and act as the voice of clients within BSI. The Key Account...

  • Key Account Manager

    4 months ago

    new delhi, India Antal International Full time

    Job Description Job Description: Key Account ManagerWe are seeking an experienced and driven Key Account Manager to join our dynamic team. As a Key Account Manager, you will play a crucial role in maintaining and expanding our relationships with our most important clients. Your focus will be on managing a portfolio of key accounts, ensuring their...

  • Key Account Manager

    3 weeks ago

    New Delhi, India Easyecom Full time

    We're Hiring: Key Account Manager at EasyEcom! EasyEcom is on the lookout for a highly motivated and articulate Key Account Manager to join our team. If you're passionate about building strong client relationships and ensuring top-notch customer satisfaction, we want to hear from you!About UsEasyEcom is an AI-based analytics-driven eCommerce platform...

  • Key Account Manager

    5 days ago

    Delhi, India Birla Pivot Full time

    Job PurposeKey Account Manager will drive revenue through institutional sales (Project Sales / Key Accounts) of Birla Pivot brand of tiles, ply, doors, bath ware & other products. Will establish and maintain strong organisation to organisation level relationships with key clients and influencers, including builders, contractors, and architects. The Key...

  • Key Account Manager

    5 days ago

    Delhi, India iThink Logistics Full time

    Key Account Manager (KAM)Is iThink Logistics a Logistics Company?No, we’re not. Surprised? Let us tell you a little on what IThink is all about.At IThink, we think about serving only the best for our customers while helping them grow their businesses easily and efficiently.Think of it as us making the whole painful process of delivery and shipment a walk...

  • Key Account Manager

    1 day ago

    Delhi, India Xoxoday (by Giift) Full time

    Xoxoday is looking for a Key Account Manager with excellent communication skills and prior experience in selling or managing clients for SaaS products/Tech SalesWhat you’ll be doing Responsible to deliver top-line & bottom-line quotas month on month Drive client engagement through regular meetings and calls/demos Develop a thorough understanding of each...

  • Key Account Manager

    2 weeks ago

    delhi, India TIGI HR ® Full time

    Designation: Key Account ManagerLocation: Delhi NCR/Mumbai/KolkataExperience required: 1+ yearsSalary budget: Up to 4 LPATiming: 09:30 AM to 06:30 PMRole Description:This is a full-time on-site role for a Key Account ManagerResponsible for managing and building relationships with key accounts, developing business plans, and providing excellent customer...