Gallagher - Disaster Recovery Specialist - Business Continuity

2 weeks ago

Bangalore, India Gallagher Service Center LLP Full time

Disaster Recovery Specialist, your primary responsibility is to support the IT DR Manager, the Senior DR Specialists & Business Continuity Analyst by efficiently managing the assigned administrative tasks as part of the delivery processes involved in Continuity Planning documentation & review, Continuity Testing planning, preparation & delivery, Vendor Continuity Assurance and IT DR Service On-boarding.

You will play a crucial role in ensuring the smooth operation of the whole IT Continuity process lifecycle within Team Technology.

In addition, the role is responsible for support/delivery of both ad-hoc Continuity-related assignments that the Team are allocated from time to time, and any CSI-type works.

As part of the IT Continuity Team :

- Create, develop, & maintain Disaster Recovery plans to cover in-scope business and IT systems.

- Maintain the Corporate DR Planning tools such as DRAIP, JIRA and shared docs such as the Team Testing schedule.

- Create, arrange, manage & carry out physical testing of Disaster Recovery Plans by:.

- Creating and maintaining specific/individual DR test run-books.

- Negotiating & agreeing the specific date/time to run the tests with their App Stakeholders.

- Creating & progressing formal IT Change Control approvals.

- Arranging/booking the appropriate test resources.

- Ensuring pre-Test communications are sent out to the business & IT users.

- Managing/co-ordinating the resources (human and technical) during the delivery of each DR Test.

- Gathering & collating DR test results & evidence from their participants.

- Creating & storing DR Test Reports to evidence the completion of DR tests.

- Carrying out DR test re-runs if required.

- Ensuring DR Tests are run in a safe & secure manner ie productions systems are unaffected.

- Take direction from, & support the Senior Disaster Recovery Specialists with department deliverables as workloads require.

- Assist business & IT projects with DR process information & advice.

- Escalate identified gaps within the DR environment to the Senior DR Recovery Specialist.

- To be aware of BC/DR industry good practice guidelines that may impact BC/DR deliveries.

- Comply with AJG Professional Standards Manual in accordance with statutory requirements.

- Carry out duties following internal policies and procedures in accordance with applicable laws, rules, regulations, good governance and Gallagher's shared values.

- Ad hoc tasks as requested by management.

(ref:hirist.tech)

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