AR Collection Analyst

5 days ago

Mumbai, India NCR Corporation Full time

Job Description


• Under over-all direction of area manager, manage and assume responsibility for all aspects of credit extension and collection for a specific portfolio of customers
• Confer with customer by telephone in attempt to determine reason for overdue payment; reviewing terms of sales, service, or credit contract with customer.
• Research payment issues involving disputed deliveries, returns and credits, which have, or may result in delinquent balances.
• Resolve issues quickly to prevent further aging of delinquent balances.
• Process credit memos against items returned.
• Issue collection letters to client that did not comply with the terms of contract
• Work with manager to identify accounts, which may present a business credit risk, require credit hold, or outside collection.
• Record information about financial status of customer and documents status of collection efforts.
• Keep sales representatives aware of account status and problems.
• Answer incoming calls, provides invoices to customers, sorts and files correspondence.

Basic Qualifications:
• Bachelor degree in business or related field
• Minimum of one year of experience as a credit/collection specialist; or any equivalent
• Combination of acceptable training, education, and experience
• Must possess effective written and verbal communications skills.
• Should be able to demonstrate PC proficiency in MS Word and Excel as well as learn any corporate or industry software used by the position.
• Basic accounting skills required.
• Fluent in English, both written and spoken
• Customer oriented
• Strong work Ethic

Preferred Qualifications:
• Associates Degree or technical or equivalent preferred.

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