Training Specialist
3 weeks ago
Key Responsibilities:
Training Delivery: Conduct remote training sessions to educate end-users on IT processes, cybersecurity protocols, and system usage.
Material Development: Create and update training materials, including guides, presentations, and videos, tailored to various user skill levels.
Ongoing Education: Implement continuous training programs for new tools, systems, and updates to maintain user proficiency.
Compliance Assurance: Ensure all training programs align with CMMS compliance standards for IT education and best practices.
User Support: Provide additional guidance and support to users struggling with IT processes or tools.
Feedback Integration: Collect feedback from participants to refine and improve training programs.
Qualifications and Requirements:
Minimum 2 years of experience in delivering IT training, preferably in remote or hybrid environments.
Excellent communication, presentation, and interpersonal skills to engage diverse audiences effectively.
Familiarity with CMMS standards and their application in IT training.
Proficiency in creating training materials using tools like PowerPoint, Canva, or video editing software.
Strong understanding of IT best practices, cybersecurity protocols, and user-friendly system processes.
Preferred Skills:
Experience in delivering training sessions for compliance-heavy industries.
Familiarity with learning management systems (LMS) and e-learning tools.
Certifications in training or instructional design, such as Certified Technical Trainer (CTT+) or equivalent.
Location: Pune
Employment Type: Full-time
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