CRM Functional Consultant

3 weeks ago


sany, India AviinTech Business Solutions Full time
Highlights of therole: Looking for CRM Functionalconsultant CRM technical Knowledge would bean added advantage. Role involvestroubleshoots and Ticket handling. Lookingfor 6 to 8 years experienced consultants. Itis a US Based project hence we would expect candidate to be good inhis English Communicationskills.
JobDescriptions:SAP CRMConsultant
SAPSkill Minimum one ortwo full lifecycle implementations of S4HANA SERVICE & SAPCRM module. Performed detailed systemanalysis develop functional and technicalspecifications. Handson configurationexperience in largescale projectimplementations. Indepth knowledge of SAPCRM & S4HANA Service businessprocesses. Extensive configurationexperience with SAP CRM for B2B and B2Csolutions. SAP CRM Master Data OrderManagement experience. Work closely withABAP Basis and other teams in the design and implementation of SAPCRM functionality. Crossfunctional teamexperience excellent configuration and technofunctionalskills. Knowledge of Integration of IC WebClient. With CLI& CTI will be an addedadvantage. Knowledge of Financial inquiriesin IC Web Client will be an added advantage.Knowledge of Dispute Management in IC Web Clients will be an addedadvantage. Should have in depth knowledge onWeb UI application programming model. Shouldhave expertise on CRM ABAP programmingmodel. Need to know base customization inCRM module. Should be knowing the newintegrated S4CRM module inside S4HANAbox.
ResponsibilitiesParticipate in Requirements Capture &Analysis. Contribute to Functional Skill/Technical Skill & Business ProcessDefinitions. Manage Author TestPlans. Oversee System Installation/Configuration. Handle System Tuning& Transport Management. OverseeSystem Upgrade Integration Ticket Handling.Oversee Incident Management & DataMigration. Stay abreast of industrystandards & Domain updates.Collaboration Main: within the team & LC/PM PM/ SDMSM.

crm,sap crm,saphana


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