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Chat Support
4 days ago
Key Responsibilities:
- Handling customer queries on Web Chat, E-mails and Social Media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
Key Performance Indicators:
- Handle all queries in a polite, professional manner
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution
- Educate customers on services and processes
- Escalate any issues to the Team Leader
- Achieve agreed KPIs and Objectives
- Adhere strictly to shift schedules
- Adhere to laid down internal policies, procedures and processes
- Work collaboratively with the team
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International Chat Support
2 weeks ago
Hyderabad, India HIRD SERVICES PVT. LTD. Full time(International Chat process) - Qualification - Any graduates. - Excellent written and verbal communication skills required. - Experience - Minimum 2 years of customer service experience supporting chat or mobile messaging channels. - Salary - Up to 5 - 6 LPA (Depending upon previous CTC). - Cab - 2-way cab facility. - Rotational shift & rotational...
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Chat Support Executive
3 weeks ago
Hyderabad, India MoSahay Associate Full timeProcess Type : Chat process Grade : H1/H2 Freshers and minimum 6 Months Experience Shifts: Rotational shifts - 9 Hours - UK Shifts, 5days Cab: One way Cab & One way shuttle.WFO. Interview Process: - 1st Round: HR Screening - 2nd Round : Write Assessment(B2 Band Cutt-off) - 3rd round: Svar (50% Cut-off), - 4th round : Live chat - 5th round: Operation...
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Chat Support Executive
2 weeks ago
Hyderabad, India Fruges IT Services Full timeJob role : chat support executive Experience : Freshers Qualification : Graduate/ undergraduate Languages known : English & Hindi. Shifts : Rotational shifts Location : Begumpet & Ranigunj. Rounds of interview : HR, Operational, Typing test, Typing Versant. **Job Types**: Full-time, Fresher **Salary**: ₹8,627.53 - ₹13,457.62 per...
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Chat Support Executive
4 weeks ago
Banjara Hills, Hyderabad, Telangana, India Atiivanns info pvt. Ltd Full timeA Chat Support Executive plays a crucial role in facilitating customer service and support through digital channels. Here’s a detailed job description for this position: **Key Responsibilities**: - **Customer Interaction**: Engage with customers via chat to address inquiries related to banking services. - **Issue Resolution**: Assist customers with...
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Customer Chat Support Executive
3 weeks ago
Hyderabad, Telangana, India Crowdnetic Technologies Private Limited Full time**Job Title: Customer Support Executive** **Location: Arena towers, NSL Building, Uppal Hyderabad-500039** **About Us** **Crowdnetic Technologies Private Limited is an unlisted private company incorporated on 18 January 2016. It is classified as a private subsidiary of FinMkt.Inc., New York and is in Hyderabad, Telangana.** **Job description** Deliver...
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Chat Support Executive Remote
2 months ago
Hyderabad, India mycommunIT Full timeDescription de l'offre **Job Title: Chat Support Executive (Remote)** We are looking for a Chat Support Executive to join our team. As a Chat Support Executive, you will be responsible for providing assistance to our customers through online chat. Your duties will include: - Responding to customer inquiries and resolving issues through online chat. -...
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Chat Support Executive Remote
2 days ago
Hyderabad, India mycommunIT Full timeDescription de l'offre **Job Title: Chat Support Executive (Remote)** We are looking for a Chat Support Executive to join our team. As a Chat Support Executive, you will be responsible for providing assistance to our customers through online chat. Your duties will include: - Responding to customer inquiries and resolving issues through online chat. -...
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Live Chat Support Representative
4 weeks ago
Hyderabad, India SprintRay Full time**Location: On-Site** SprintRay is seeking a Live Chat Support Representative to be an integral part of a growing team. SprintRay is a leading developer of 3D printing hardware, software, and consumables in the dental industry. This is a fantastic opportunity to be a part of a rapidly growing company with a strong culture. The corporate controller will be...
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International Chat Support
2 weeks ago
Hyderabad / Secunderabad, Telangana, India Ethen Enterprises Private Limited Full timeGreeting From Ethen Consulting and TechnologiesWe are Hiring for International Chat support for few of our Clients.Qualification: Freshers or Experienced. Location :Hyderabad, Kokapet.2 way cab is Provided.Rotational Shift(5 days Working, 2 days Week Off).Job Type: Permanent Role.Note: Candidates Must & Should have good Communication Skills.The Candidates...
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International Chat
2 weeks ago
Hyderabad, India Skylark HR Solutions Full timeHGS is a digital customer experience (CX) leader with the talent and technologies needed to champion every moment. As experts in autonomous CX, HGS helps clients deliver consistent interactions at scale that are prompt, personal, and positive.HGS continuously transforms, optimizes, and grows enterprises to exceed ever-rising customer expectations. **Job...
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Chat Support Representative
3 weeks ago
Hyderabad, Telangana, India Picktime Full time**Customer Support Executive(non-voice)** **Job description** **Responsibilities** - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Ask customers targeted questions to quickly understand the root of the problem - Update our...
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International Chat Process
3 weeks ago
Hyderabad, India Cyber Fords Pvt Ltd Full timeInternational Chat Process - 1+ Years of Experience in International Chat Process - Exp in handling Dual chats, end-to-end chats - Excellent Communication Skills - Excellent Written & Verbal skills - Basic Knowledge on sales support & Billing - Undergraduates / graduates - Looking for immediate joiners Shifts : Night Shifts Transport : 2 way cab...
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Chat Support Representative
4 weeks ago
Hyderabad, Telangana, India Picktime Full time**Customer Support Executive(non-voice)** **Job description** **Responsibilities** - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Ask customers targeted questions to quickly understand the root of the problem - Update our...
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International Chat/voice Process
2 weeks ago
Hyderabad, India VY Tech Solutions Private Limited Full timeWe have multiple BPO openings as below for International/Domestic processes. International -Comcast - chat International ETS - Voice Process-International - Customer support Domestic Envision - Voice process - Health care International Sky German - Customer support - Chat Process **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**:...
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International Chat Process
4 weeks ago
Hyderabad, India Cyber Fords Pvt ltd Full time1+ Year Experience in to International Chat Process Basic knowledge on Sales support and Billing Graduates/ Undergraduates Excellent written and verbal communication Responding to customer queries and via chat Excellent typing skills Looking for immediate joiners Shifts : Night shifts Transport : 2 Way cab Facility. Location : Hyderabad(Hitech...
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International Chat Process
4 weeks ago
Hyderabad, India Cyber Fords Pvt Ltd Full time1+ Year Experience in to International Chat Process Basic knowledge on Sales support and Billing Graduates/ Undergraduates Excellent written and verbal communication Responding to customer queries and via chat Excellent typing skills Looking for immediate joiners Shifts : Night shifts Transport : 2 Way cab Facility. Location : Hyderabad(Hitech...
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International Chat/ Inbound Voice
3 weeks ago
Hyderabad, India Tech Mahindra Full timeRequirements: - International Chat / Inbound voice Experience is mandatory for complete 12 months - Excellent Communication in English. - Typing Speed should be more than 30 wpm - Experience should be in International Customer Support. Both way cab facility 5 Days working ( Rotational weekoff) Complete night Shift Walkin Interview: 9th Aug'23 to 12th...
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International Chat Process
2 weeks ago
HITEC City, Hyderabad, Telangana, India Stryde consulting services Full timeProcess :International chat support Any graduate or UG Freshers & Min 12 months experience into international customer support & chat with outstanding communication skills EXP : 4.30LPA-4.80LPA 5 days working 2 way cab, rotational shifts work from office Work location: Hitech City Rounds of interview 1. HR 2. Harver chat 3. Manual chat 4. Manual...
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International Chat Process
4 weeks ago
Hyderabad, India Cyber Fords Full time1+ Years Of Experience In International Chat Process. - Basic Knowledge on sales support and billing. - Graduates/ under Graduates. - Excellent Written And Verbal communication. - Responding To Customers Queries Via chat. - Excellent typing Skills. - Looking for immediate joiners. - Shifts : Night Shifts - Transport : 2 Way Cab Facility. - Location :...
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Customer Service
5 days ago
Hyderabad, India Cyber Fords Pvt ltd Full time1+ Year Experience in to International Chat Process Basic knowledge on Sales support and Billing Graduates/ Undergraduates Excellent written and verbal communication Responding to customer queries and via chat Excellent typing skills Looking for immediate joiners Shifts : Night shifts Transport : 2 Way cab Facility. Location : Hyderabad(Hitech...