Front Desk Manager
3 weeks ago
Position Summary:
The Front Desk cum Office Manager at Artha Group is a central figure in both our day-to-day operations and our long-term office management strategy. This multifaceted role requires a blend of hospitality, meticulous organizational skills, and proactive management.
Key Responsibilities:
Front Desk Management: Serve as the first point of contact for visitors, ensuring a warm welcome. Manage all aspects of front desk operation including guest registration, appointment scheduling, and managing communication via telephone and email.
Office Management: Oversee the overall office environment to ensure it meets the needs of staff and visitors. This includes space management, maintaining office equipment, and managing technology resources.
Vendor and Contract Management: Source and negotiate with service providers and suppliers to secure advantageous terms. Regularly review contracts and manage relationships with vendors including cleaning, catering, and security services.
Facilities Management: Ensure that all aspects of the office are functioning smoothly, from utilities to maintenance requests. Implement and oversee facilities projects such as office renovations or moves.
Travel and Logistics Coordination: Arrange travel and accommodations for business trips and manage logistics for in-house or off-site events.
Administrative Support: Assist with budget management, prepare regular reports on expenses, and handle procurement of office supplies.
Staff Supervision: Manage the housekeeping staff and other support personnel, ensuring all tasks are completed efficiently and to a high standard.
Qualifications:
Bachelors in any field
Extensive experience in office management, especially within a front desk role, with proven capability in managing staff and office resources.
Preferably a background in the hospitality or service industry.
Exceptional organizational and multitasking skills.
Excellent communication and interpersonal abilities.
Strong negotiation skills and experience in handling suppliers and service contracts.
Compensation:
The CTC is ₹12 lakhs, with ₹10 lakhs paid monthly over 12 months and a ₹2 lakh annual retention bonus awarded at the end of the 12-month period.
A performance bonus is available for those demonstrating superior performance.
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