Front Desk Manager

4 weeks ago


Mumbai, India Artha Group Full time

About Artha Group: At Artha Group, we're redefining the venture capital and private equity landscape with an AUM of ₹1,000 crores across Artha Venture Fund, Artha Select Fund, and Artha Continuum Fund. Nestled in the bustling financial district of Lower Parel, Mumbai, our firm has established itself as a beacon of innovation and success in the investment world. Our portfolio is a testament to our commitment and expertise, featuring over 116 companies, including industry leaders like OYO Rooms, Purplle, IconBuild, Tala, Karza Technologies, and Rapido. These companies represent the pinnacle of innovation and market leadership in their respective domains. Our strong focus on exits has led to 31 successful exits, showcasing our ability to identify and nurture high-potential startups and generate liquidity. As we set our sights on expanding our AUM by 5x in the next five years, we continue to seek groundbreaking opportunities in diverse sectors, leveraging our deep industry knowledge and global investment reach. Join us at Artha, where your work impacts the future of dynamic and innovative businesses globally.


Position Summary:

The Front Desk cum Office Manager at Artha Group is a central figure in both our day-to-day operations and our long-term office management strategy. This multifaceted role requires a blend of hospitality, meticulous organizational skills, and proactive management.


Key Responsibilities:

  1. Front Desk Management: Serve as the first point of contact for visitors, ensuring a warm welcome. Manage all aspects of front desk operation including guest registration, appointment scheduling, and managing communication via telephone and email.
  2. Office Management: Oversee the overall office environment to ensure it meets the needs of staff and visitors. This includes space management, maintaining office equipment, and managing technology resources.
  3. Vendor and Contract Management: Source and negotiate with service providers and suppliers to secure advantageous terms. Regularly review contracts and manage relationships with vendors including cleaning, catering, and security services.
  4. Facilities Management: Ensure that all aspects of the office are functioning smoothly, from utilities to maintenance requests. Implement and oversee facilities projects such as office renovations or moves.
  5. Travel and Logistics Coordination: Arrange travel and accommodations for business trips and manage logistics for in-house or off-site events.
  6. Administrative Support: Assist with budget management, prepare regular reports on expenses, and handle procurement of office supplies.
  7. Staff Supervision: Manage the housekeeping staff and other support personnel, ensuring all tasks are completed efficiently and to a high standard.


Qualifications:

  1. Bachelors in any field
  2. Extensive experience in office management, especially within a front desk role, with proven capability in managing staff and office resources.
  3. Preferably a background in the hospitality or service industry.
  4. Exceptional organizational and multitasking skills.
  5. Excellent communication and interpersonal abilities.
  6. Strong negotiation skills and experience in handling suppliers and service contracts.


Compensation:

  • The CTC is ₹12 lakhs, with ₹10 lakhs paid monthly over 12 months and a ₹2 lakh annual retention bonus awarded at the end of the 12-month period.
  • A performance bonus is available for those demonstrating superior performance.

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