Advisor-IT Infrastructure

2 weeks ago


bangalore, India TekWissen India Full time

Role: Advisor-IT Infrastructure

Location: Bangalore, India


Key Responsibility:

• Responsible to carry our BAU day to Day activities.

• Responsible of executing Project related activities.

• Responsible for UCS, ESXi & Client Server troubleshooting, upgrades and firmware management

• Responsible for analyzing vulnerabilities in PCI compliance report, prepare remediation plan, test, deploy remediation steps

• Vendor Coordination to resolve hardware and software issues & Follow-ups till Closure

• Responsible for monthly operating system ESXi, Client Server, VM (OS & Linux) patches installation and upgradation

• Responsible for VM templates patching and compliance

• Have experience in preparing SOP & MOP documents preparation for critical activities

• Responsible for the development and refinement of operational best practices as it relates to Virtustream Enterprise Cloud platform management & support

• Stay up to date on emerging technologies and products, including attaining certifications and participation in industry events as appropriate to continue to drive improved methodologies into the organization

• Assist in the development of automation tools

• Provides appropriate level of support and troubleshooting for incidents across the environment and escalates to next Tier if needed

• Exercises considerable attitude in determining technical objectives, without appreciable direction

• Utilizes a variety of internal and external sources to investigate technology, build knowledge, and resolve incidents.

• Review documentation, diagrams, configurations, standard operating procedures, and tools and regularly contributes to internal knowledgebase and departmental documentation.

• Maintains professional demeanor under pressure possessing a can-do attitude, to keep the resolution process moving in a positive direction

• Familiar with VMware infrastructure builds and Management

• Experience in Managing cloud infrastructure services and ability to adopt new technologies

Requirement Details:

• Relevant experience of 6+ Years of experience on the below responsibilities

• Looking for L2/L3 skills in below core technologies, requires skills in one or more of the following areas:

• Compute – Cisco UCS blade & rack-mount servers, UCS Manager, Client servers

• Operating Systems – Windows, RHEL, Suse, CentOS, Ubuntu

• Virtualization – VMware vSphere, ESXi

• Scripting – PowerShell, Ansible, Python, Salt, batch files, etc.

• PCI Compliance and vulnerability management

• Willing to work 24*7 shifts

• High accountability for results

• Understanding of ITIL / ITSM with experience in ticketing (Service Now)

Desirable requirements:

• VMware VCP

• MCSE, MCSA, RHEL

• ITIL Foundation



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