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Advisor-IT Infrastructure

3 months ago

bangalore, India TekWissen India Full time
Role: Advisor-IT Infrastructure
Location: Bangalore, India
Key Responsibility:
• Responsible to carry our BAU day to Day activities.
• Responsible of executing Project related activities.
• Responsible for UCS, ESXi & Client Server troubleshooting, upgrades and firmware management
• Responsible for analyzing vulnerabilities in PCI compliance report, prepare remediation plan, test, deploy remediation steps
• Vendor Coordination to resolve hardware and software issues & Follow-ups till Closure
• Responsible for monthly operating system ESXi, Client Server, VM (OS & Linux) patches installation and upgradation
• Responsible for VM templates patching and compliance
• Have experience in preparing SOP & MOP documents preparation for critical activities
• Responsible for the development and refinement of operational best practices as it relates to Virtustream Enterprise Cloud platform management & support
• Stay up to date on emerging technologies and products, including attaining certifications and participation in industry events as appropriate to continue to drive improved methodologies into the organization
• Assist in the development of automation tools
• Provides appropriate level of support and troubleshooting for incidents across the environment and escalates to next Tier if needed
• Exercises considerable attitude in determining technical objectives, without appreciable direction
• Utilizes a variety of internal and external sources to investigate technology, build knowledge, and resolve incidents.
• Review documentation, diagrams, configurations, standard operating procedures, and tools and regularly contributes to internal knowledgebase and departmental documentation.
• Maintains professional demeanor under pressure possessing a can-do attitude, to keep the resolution process moving in a positive direction
• Familiar with VMware infrastructure builds and Management
• Experience in Managing cloud infrastructure services and ability to adopt new technologies
Requirement Details:
• Relevant experience of 6+ Years of experience on the below responsibilities
• Looking for L2/L3 skills in below core technologies, requires skills in one or more of the following areas:
• Compute – Cisco UCS blade & rack-mount servers, UCS Manager, Client servers
• Operating Systems – Windows, RHEL, Suse, CentOS, Ubuntu
• Virtualization – VMware vSphere, ESXi
• Scripting – PowerShell, Ansible, Python, Salt, batch files, etc.
• PCI Compliance and vulnerability management
• Willing to work 24*7 shifts
• High accountability for results
• Understanding of ITIL / ITSM with experience in ticketing (Service Now)
Desirable requirements:
• VMware VCP
• MCSE, MCSA, RHEL
• ITIL Foundation