Service Delivery Lead

Found in: Whatjobs IN C2 - 3 weeks ago


jaipur, India HyreFox Consultants Full time

•Handle a team size of 75 to 100 associates.

•Responsible for end-to-end Service delivery and SLAs. 

•Attend process level meetings i.e client facing.

•Support Management with insights on the process/domain decisions


Skill sets
•A strong understanding of Project Management operations along with Sales support processes gained through a minimum of 8-10 years of experience in a BPO environment.•Any graduate/postgraduate with professional degree in MBA/MS from a recognized institution.•Strong problem-solving skills.•Understand client needs and provide solutions•Strong negotiation and analytical skills.•Proven track record with Customer / Client facing experience is a must.•Strong knowledge on MS products
•Strong Communication skills.•Strong analytical & interpersonal skills•Transition & Transformation experience.•Experience in handling Client escalations

Other Details

Keywords : .

  • Jaipur, India Deutsche Bank Full time

    **Job Title - Sr. Analyst** **Location -Jaipur, India** **Role Description**: The Service Delivery Assistant has accountability for delivering agreed services to a specific client group, focusing on achieving consistent operational excellence and client/user satisfaction, leveraging agreed improvement strategies and use of technology to ensure Service...


  • Jaipur, India Deutsche Bank Full time

    **Service Delivery Assistant**: **Job ID**:R0270817**Full/Part-Time**:Full-time**Regular/Temporary**:Regular**Listed**:2023-05-09**Location**:JaipurOur values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive...

  • Service Delivery Head- Reputed Global BPO

    Found in: beBee jobs IN - 5 days ago


    Jaipur, Rajasthan, India timesjobs Full time

    Job Location-Only Jaipur for a reputed Global BPOLooking for ONLY FEMALE CANDIDATES with 10-13 Yrs experience in Technical/Semi Tech Process shall apply.Delivering services to company's clients and complete tasks such as improving service delivery processes, communicating with other departments, overseeing employees involved in the delivery process, solving...

  • Service Delivery Head- Reputed Global BPO

    Found in: beBee S IN - 5 days ago


    Jaipur, India timesjobs Full time

    Job Location-Only Jaipur for a reputed Global BPOLooking for ONLY FEMALE CANDIDATES with 10-13 Yrs experience in Technical/Semi Tech Process shall apply.Delivering services to company's clients and complete tasks such as improving service delivery processes, communicating with other departments, overseeing employees involved in the delivery process, solving...

  • Service Delivery Head- Reputed Global BPO

    Found in: beBee jobs IN - 3 days ago


    Jaipur, Rajasthan, India axmiyan hr solutions private limited Full time

    Apply for Service Delivery Head Reputed Global BPO, Career Progress Consultants in Jaipur for Year of Experience on

  • Service Delivery Head- Reputed Global BPO

    Found in: beBee S IN - 3 days ago


    Jaipur, India axmiyan hr solutions private limited Full time

    Apply for Service Delivery Head Reputed Global BPO, Career Progress Consultants in Jaipur for 10 - 13 Year of Experience on TimesJobs.com.

  • Delivery Manager

    Found in: beBee jobs IN - 2 weeks ago


    Jaipur, Rajasthan, India iimjobs Full time

    Manager - Delivery Santech Solution Inc. is immediately seeking a Delivery Manager to join our team. We are looking for someone who has extensive experience in end- to- end Project Management and is well versed in Agile methodologies. You will work closely with assigned teams to ensure timely and efficient delivery while facilitating communication and...


  • Jaipur, India ACTIO HR SERVICE PROVIDED PRIVATE LIMITED Full time

    Need of Delivery Executive with Bike and License. CTC - 14,000, Attendance - 1000, Mobile - 350, Fuel - 2.5 Rs/km **Salary**: ₹15,000.27 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Jaipur...


  • Jaipur, India WORKSTAR MANPOWER Full time

    **Workstar Manpower**: **Bike Rider And Delivery Executive**: **₹ 25000 - 28500 /Month**: - Job Type : full time- Shift- Day Shift- Days of Work- 6 Days/week- Work Hours- 9 Hours/day- Location- Jaipur, Rajasthan- Experience Required- Fresher- Education Required- Below 10th- ₹25000 - 28500 /Month- Job DescriptionBike rider and delivery...

  • Vice President

    Found in: Talent IN 2A C2 - 2 weeks ago


    Jaipur, India ASYMBL Full time

    Vice President - Engineering & Delivery We are seeking a highly skilled and experienced Vice President of Engineering to lead our team in India. The ideal candidate will have a deep knowledge and understanding of Salesforce, a strong technical background, exceptional leadership abilities, experience building and growing technology teams, and a proven track...

  • Lead Test Engineer

    2 weeks ago


    Jaipur, India Aarika Hr Professionals Private Limited Full time

    Position: Lead Test Engineer Experience: 7-10 yearsJD is as follows: Rich exposure on automation, team management as well as project delivery Strong hold on testing for micro services, web and mobile based platforms Exposure in database testing Expert on automation tools like Selenium, Postman and others Very good English communication skills Should be...

  • Lead Business Analyst

    Found in: Whatjobs IN C2 - 3 weeks ago


    jaipur, India Wipro Full time

    Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do Customer requirements gathering and engagement Interface and coordinate with client engagement...

  • Lead Business Analyst

    Found in: Talent IN C2 - 3 weeks ago


    Jaipur, India Wipro Full time

    Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do Customer requirements gathering and engagement Interface and coordinate with client engagement...

  • Lead Business Analyst

    Found in: Whatjobs IN C2 - 2 weeks ago


    Jaipur, India Wipro Full time

    Role PurposeThe purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do Customer requirements gathering and engagement Interface and coordinate with client engagement partners...

  • Area Manager

    Found in: Whatjobs IN C2 - 3 weeks ago


    jaipur, India Royal Enfield Full time

    Job Requirements Position title Area Manager - Service   Reports to Regional Service Manager   Job grade Deputy Manager   Location Jaipur   Job Purpose Area Manager - Service is responsible for the dealer service performance in the region and will lead the implementation of various service processes. The...

  • Project Co-ordinator

    2 weeks ago


    Jaipur, India Words Lead Private Limited Full time

    Responsibilities - Coordinate project management activities, resources, equipment and information - Break projects into doable actions and set timeframes - Liaise with clients to identify and define requirements, scope and objectives - Assign tasks to internal teams and assist with schedule management - Make sure that clients’ needs are met as projects...

  • Project Co-ordinator

    15 hours ago


    Jaipur, India Words Lead Private Limited Full time

    Responsibilities - Coordinate project management activities, resources, equipment and information - Break projects into doable actions and set timeframes - Liaise with clients to identify and define requirements, scope and objectives - Assign tasks to internal teams and assist with schedule management - Make sure that clients’ needs are met as projects...

  • Delivery Manager

    Found in: beBee S IN - 2 weeks ago


    Jaipur/Rajasthan, India iimjobs Full time

    Manager - Delivery Santech Solution Inc. is immediately seeking a Delivery Manager to join our team. We are looking for someone who has extensive experience in end- to- end Project Management and is well versed in Agile methodologies. You will work closely with assigned teams to ensure timely and efficient delivery while facilitating communication and...


  • Jaipur, India MetLife Full time

    **Basic Function**: - Good understanding and work experience of Access Management & Recertification - Proficient knowledge of Excel, Work-Flow diagrams, and Word - Knowledge or experience of aspects of Application/Platform Access Management - Communication skills - should be able to read, create & interpret business documents. Excellent oral/written...


  • Jaipur, India Sanghi Cars India Pvt Ltd Full time

    Roles And Responsibilities - 1.) Scheduling and arranging appointments with the customers/clients 2.) Job Order creation 3.)Co-ordinate between the customer & garage 4.)Check repairs and execution of ongoing work with garages 5.)Quality control and preparation for vehicle delivery 6.)Vehicle on-time delivery and billing to customer 7.)Planning of...