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Warranty Engineer.

2 months ago

pune, India ZF Group Full time

Req ID Pune, India

Create warranty claims/notifications in the system, out of warranty claims submitted via paper or online from the OEM, check information (e.g. hourly rates, travel expenses) for correctness and completeness.

Create warranty invoices in the system, out of warranty invoices submitted via paper or online from ZF Service Network (SSO), check information (e.g. hourly rates, travel expenses) for correctness and completeness.

Request and supplement missing documents/data from OEM or ZF Service Network (SSO)

Process warranty claims and invoices from various customers in clear cases according to fixed agreed warranty conditions and specifications; possibly in cooperation with the technically responsible person in charge

Process warranty invoices from the Service and Sales Organization (SSO) according to fixed agreed warranty conditions and provisions

Coordination regarding invoicing and payments to the OEM with Accounting (ESSC Poland)

Experience Level: 1-2 years of work experience Engineering Diploma English communication skills necessary

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