Sales Service Engineer

3 days ago


Pune, India Cyrus Industrial Solutions Private Limited Full time

Company Description

Cyrus Industrial Solutions Private Limited is a provider of lifting and welding solutions based in Pune. Our goal is to offer the best quality products and advanced technology to our clients. We are proud to partner with world-class leaders in the industry to provide customised lifting solutions, including EOT Cranes , electric hoists, and complete range of below the hook devices . Additionally, our welding division offers a range of welding machines and automation solutions along maintenance consumables to the industry.


Role Description

This is a full-time on-site role for a Service Engineer. The Service Engineer will be responsible for troubleshooting, field service, technical support, and maintenance & repair tasks. The role requires strong communication skills and the ability to provide excellent customer service. The position is located in Pune.


Key Responsibilities.

  • Installation and Commissioning of Equipments with necessary documentation
  • Attending troubleshooting, service, warranty claim calls and maintaining all records
  • suggestion of necessary spares parts to customers
  • Maintaining records of all equipment on field.
  • Maintaining spares stock levels as per client requirement


Qualifications

  • Troubleshooting and technical support skills
  • Field service and maintenance & repair experience
  • Strong communication skills
  • Ability to work independently and solve problems efficiently
  • Diploma degree in Electrical Engineering or related field

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