Product Business Analyst

Company Description Our client is product development company focusing on the internet and mobile banking channels and the unique idea of linking them together. Their objective was to enable banks to interact with clients individually and uniquely providing tailored products and services on self-service channels and also be truly omnichannel. Their creates a unified self-service platform and has customers across 60 countries in 4 continents, driving tens of thousands of ATMs and servicing millions of internet and mobile banking users globally.  Job Description Product Business AnalystProduct Management - Bangalore, India (Hybrid)Job PurposeThe Product Business Analyst plays a pivotal role in the successful integration of digital banking platform products, with the card issuing platform. This role is responsible for translating business needs into clear, actionable requirements that drive product development and innovation. Working within an Agile environment, the analyst will ensure that product features are well-defined, aligned with customer needs, and delivered to a high standard.Hybrid Working Model with three mandated days working from office Key ResponsibilitiesCollaborate with Product Managers and Product Owners to define and refine product requirements.Elicit, document, and manage user stories and backlog items for development teams.Act as a liaison between business stakeholders and technical teams to ensure shared understanding.Analyse and map business processes, user journeys, and integration points across platforms.Support the development and QA teams throughout the software development lifecycle.Maintain up-to-date documentation of product features, APIs, and integration flows.Participate in Agile ceremonies including sprint planning, reviews, and retrospectives.Contribute to continuous improvement initiatives within the Product Management function. Critical CompetenciesAnalytical thinkingAbility to break down complex problems and identify logical solutions.CommunicationStrong verbal and written communication skills to articulate requirements clearly.Customer OrientationDeep understanding of customer needs and ability to translate them into product features.AgilityComfortable working in a fast-paced, interactive environment with changing priorities.Technical AcumenUnderstanding of API’s and microservices based architectures. Qualifications & ExperienceBachelor’s degree or higher in Business, Computer Science, or a related field.Minimum 5 years’ experience as a Business Analyst in a software or fintech environment.Familiarity with Agile methodologies (Scrum, Kanban).Experience in the banking or financial services sector is highly desirable.Exposure to digital transformation initiatives and enterprise integration is a plus. Success MetricsRequirement QualityUser stories and backlog items are consistently clear, complete and require minimal rework.Delivery timelinesBacklog items are delivered within agreed sprint timelines and contribute to planned product releases.Stakeholder SatisfactionPositive feedback from internal stakeholders and cross-functional teams on collaboration and communication.Documentation AccuracyAll product features and integration points are documented and kept current throughout the product lifecycle.Cross-Team CollaborationDemonstrated ability to work effectively with development, QA, and product teams, resulting in smooth delivery cycles.Problem SolvingProactively identifies and resolves blockers or ambiguities in requirements, contributing to team efficiency.Equal Opportunity StatementWe are an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.