Business Analyst

About Client:Our Client is a largest Top 5 Software giant in India, with over 11.3 USD billion dollars revenue, Global work force 2,40,000 employees, It delivers end-to-end technology, consulting, and business process services to clients across the globe, Presence: 60+ countries and Publicly traded company NSE & BSE (India), NYSE (USA).- Job Title : Business Analyst- Job Locations : Kochi/ Bangalore / Hyderabad- Employment Type : Full time- Years of Experience : 7+ Yrs- Notice Period : ImmediateResponsibilities- Lead a team of Business Analysts in an agile way, groom and share system knowledge with them to independently become productive on assigned areas.- Create business process workflows, user interface designs, and mock-ups that mimic actual user interactions, collaborating with UI/UX designers.- Assist customers in requirement analysis and Business Requirements Document (BRD) preparations.- Lead and assist in implementation of end to end solutions in customer engagement.- Lead client discussions with customer stakeholders, understand key business and system requirements and drive project team to achieve business objectives.- Provide business and functional support to the technical team during development and test programs after completion to ensure compliance with specifications.- Investigate operational problems, identify causes, and support the testing and implementation of corrections.- Work collaboratively with clients and travel if required for workshops with customers and important stakeholders.- Evaluate and collect the business requirements in collaboration with clients.- Document functional and technical solutions in detail, obtaining customer/stakeholder approval prior to technical development. Create effective user stories with the help of the Scrum team.- Ensure total test coverage by implementing a proper review process within the team.- Arrange demo calls for business users to initiate User Acceptance Testing (UAT).- Provide proper hyper care support and ensure that the root cause of the problems are identified and fully resolved by collaborating with technical team.- Ensure proper handover of completed Change Requests (CRs) to the Application Management Services (AMS) team.- Support and mentor junior business analysts, QA resources, and development teams in the development process.- Provide Business Analyst (BA) acceptance for developments and fixes done by the development team.- Lead and drive the daily scrum call for the Commercial module. Continue to learn cross module functionalities in the system.- Collaborate with diverse teams to deliver results that are aligned with the client.- Contribute for Cargo product regularly attending calls and meetings with product management team.- Ability to create service roadmaps and provide thought leadership on key industry trends and innovations.- Create User manuals and other product related documents and update periodically to keep the content up to date.- Continuously contribute to product management related activities on need basis.- Collaborate with different lines of business to gather project forecasts and annual budgetary planning and prioritization.- Stay current with the industry trends by continuous market and industry research and document improvements for the product continuously.