
NCLEX Nurse- Team Lead
3 weeks ago
NCLEX Nurse- Team Lead
Location : Infopark, Kochi
Experience: Minimum 2 years of clinical experience and Active NCLEX Certification is Mandatory
Salary: 12LPA -15LPA
Shift: Night Shift
Working days: Monday to Friday
Overview:
We are seeking a dedicated and experienced Team Lead - Registered Nurse (RN) to oversee and support a team of nursing professionals. This leadership role is ideal for a motivated RN with at least 5 years of clinical nursing experience and a valid NCLEX-RN certification.
Key Responsibilities:
- Lead, mentor, and supervise a team of nurses, ensuring delivery of high-quality, compassionate care.
- Manage day-to-day operations of the nursing and support team within a healthcare BPO setting.
- Oversee team workflows related to Mediclaim processing, adjudication, claims review, or prior authorization.
- Support onboarding, training, and continuous development of new and existing staff.
- Monitor patient data, assess documentation quality, and provide clinical guidance where required.
Requirements
- Registered Nurse (RN) with an active NCLEX-RN certification.
- Minimum 3 years of clinical experience in hospital, clinic, or long-term care settings.
- Experience in a BPO/Healthcare KPO environment is mandatory, especially in:
- Mediclaim management
- US healthcare insurance processes
- Claims adjudication or pre-authorization workflows
- Proven team leadership or supervisory experience in a healthcare process setting.
- Strong clinical knowledge, decision-making, and communication skills.
- Experience working with US clients or within US healthcare systems.
Job Types: Full-time, Permanent
Pay: ₹1,200, ₹1,500,000.00 per year
Benefits:
- Commuter assistance
- Health insurance
- Provident Fund
Application Question(s):
- How many years of Team leading experience you have ?
Education:
- Bachelor's (Required)
Experience:
- Nursing: 2 years (Required)
- BPO: 3 years (Required)
License/Certification:
- NCLEX- RN (Required)
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