Senior Support Engineer
4 weeks ago
Summary: A Senior OMS Developer spends most of their time designing & implementing as per requirements by the product team in support of IBM Sterling Order Management
Duties & Responsibilities:
• Has a long-term vision in terms of business value to the customer, has the ability to understand and drive the problems that must be solved for the final goal to be realized
• Superior understanding of concepts and tools, able how to apply them, recommends and drives concepts and tools, including;
• Serve as IBM Sterling Omni channel and OMS subject matter expert working with the various business owner to architect the 'best-fit' customer use cases across multiple enterprise channels
• Expert in Java, XML, JSON, Rest APIs, and web services
• Designs and/or develops the asynchronous and synchronous integration process
• Understanding of microservices & exposing them to various platforms securely
• TDD (Test Driven Development), Unit Testing
• Agile – Scrum or Kanban development methodology
• Experience in mentoring junior developers
• Creating/maintaining documentation for architecture
• Owns functional area/feature(s) development/implementation, design, solution, arch., etc.
• Able to take on the most complex tasks and problem-solving efforts • Deep understanding across business domains, thinks in terms of the whole business
• Has system and business domain oversight
• Alerts the solution architect of potential design issues and elevates blocker issues up for resolution
• Does code reviews of any customization and ensures completion of use cases by the development team.
• Maintains the master configuration data, and CDT process and manages the UCD deployment.
• Expertise in IBM OMS build and deployment process
• Conducts software and hardware requirements reviews, preliminary and critical design reviews, and software acceptance reviews
• Ensures objectives are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness
Key distinction of job level: Works independently, provides guidance, people seek answers
Type of supervision received: Will operate with minimal instruction
Minimum qualifications: (knowledge, skills, abilities; normally acquired through # years of experience and/or education)
Bachelor of Computer Science or similar 4 - 7 years of experience in IBM Sterling OMS development
Analytical skills - understanding of application/implementation
Full understanding of concepts and tools, able to apply them
Ability to express written & verbal thoughts to others in the technical field
Experience allows them to understand and contribute to the immediate outcome
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