Quality Assurance Specialist

8 hours ago

India Applicantz Full time

THIS IS A LONG TERM CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADER.

We are looking for a detail-oriented Manual QA Tester to join our team. The ideal candidate will have a strong foundation in manual testing and a basic understanding of contact center platforms, Service Cloud Voice, and telephony systems. You will be responsible for validating end-to-end workflows, ensuring software quality, and helping the team deliver a stable and user-friendly experience for customer service agents.

Minimum Qualifications:

  • 5+ years of experience in manual software testing
  • Hands-on experience writing and executing test cases, test plans, and bug reports
  • Familiarity with Salesforce ecosystem and UI
  • Exposure to Service Cloud or Service Cloud Voice features is a plus
  • Understanding of call center environments, such as agent workflows or telephony handling
  • Knowledge of software development lifecycle (SDLC) and testing lifecycle (STLC)
  • Experience with issue tracking tools like JIRA or equivalent Nice to Have
  • Exposure to Amazon Connect, Twilio, or other CTI platforms
  • Familiarity with Salesforce omni-channel, case routing, or voice interactions
  • Experience working in an Agile/Scrum environment
  • Knowledge of test automation basics (though this is a manual testing role)

Responsibilities:

  • Design, write, and execute manual test cases for web-based and Salesforce applications
  • Validate Service Cloud Voice workflows, softphone functionality, and customer service call flows
  • Test integrations between Salesforce and telephony platforms like Amazon Connect or similar
  • Perform functional, UI, regression, and smoke testing • Identify, report, and track bugs using tools like JIRA.
  • Collaborate with developers, business analysts, and product owners to understand requirements
  • Participate in daily stand-ups, sprint planning, and other Agile ceremonies
  • Provide support for UAT and post-deployment testing

Our large, Fortune Technology client is ranked as one of the best companies to work with, in the world. As a global leader in 3D design, engineering, and entertainment software, they foster progressive culture, creativity, and a flexible work environment. They use cutting-edge technologies to keep themselves ahead of the curve. Diversity in all aspects is respected. Integrity, experience, honesty, people, humanity, and passion for excellence are some other adjectives that define this global technology leader.

  • Quality Assurance Specialist

    2 weeks ago

    India beBeeQuality Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Summary:We are seeking a diligent Quality Assurance Specialist to perform quality assurance audits or phone calls. This role requires the ability to assess the quality of performance and provide feedback to associates.Key Responsibilities:The Quality Assurance Specialist will monitor inbound and outbound calls and emails to assess associate's demeanor,...

  • Software Quality Assurance Specialist

    1 week ago

    India beBeeSoftwareQuality Full time ₹ 5,00,000 - ₹ 8,00,000

    Job Title: Software Quality Assurance SpecialistWe are seeking a highly skilled and experienced Software Quality Assurance Specialist to join our team. As a key member of our quality assurance team, you will play a vital role in ensuring the quality and reliability of our software products.Job Description:We are looking for a detail-oriented and analytical...

  • Software Quality Assurance Specialist

    2 weeks ago

    India beBeeQuality Full time ₹ 20,00,000 - ₹ 30,00,000

    Software Quality Assurance SpecialistWe are seeking a highly skilled Software Quality Assurance (SQA) specialist to ensure the highest standards of software quality.Develop and execute comprehensive test plans to identify defects and issues in software applicationsCollaborate with cross-functional teams to design, develop, and implement robust test...

  • Quality Assurance Specialist

    2 weeks ago

    India beBeeSpecialist Full time ₹ 6,00,000 - ₹ 10,00,000

    We are seeking a skilled professional to join our team as a Quality Assurance Specialist.Job Overview:This is an exciting opportunity for individuals with expertise in payment systems, specifically MT103 and MT202 (SWIFT Payments).The ideal candidate will possess strong communication and interpersonal skills, enabling them to effectively collaborate with...

  • Software Quality Assurance Specialist

    2 weeks ago

    India beBeeQuality Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Software Quality Assurance SpecialistJob Description: We are seeking an experienced quality assurance specialist to ensure seamless functionality across our integrated platforms. You will design and implement test strategies, automate workflows, and safeguard data integrity.Key Responsibilities:Test Planning & Execution:Develop end-to-end test...

  • Software Quality Assurance Specialist

    2 weeks ago

    India beBeeSoftware Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Title: Software Quality Assurance SpecialistWe are seeking a highly skilled and experienced Software Quality Assurance (SQA) Specialist to join our team.About the Role:Play a key role in delivering high-quality products by identifying, documenting, and fixing defects.Develop and execute test cases to ensure software meets requirements and...

  • Quality Assurance Automation Specialist

    2 weeks ago

    India beBeeAutomation Full time ₹ 8,00,000 - ₹ 12,00,000

    We are seeking a highly skilled and passionate Quality Assurance Automation Specialist to join our team. The ideal candidate will have expertise in Java and Selenium, with experience in developing and maintaining automation frameworks, writing test scripts, and performing various types of testing.

  • Quality Assurance Specialist

    2 weeks ago

    India Nabors Industries Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    G raduate or Trade/Technical School Certification in mechanical stream. 3-5 years of relevant experience in oil field. Good understanding of ISO &API Standards. Proven work experience as a Quality Assurance Specialist or similar roleJob DescriptionPage 2 of 2 Working knowledge of tools, methods, and concepts of quality assurance Solid...

  • Senior Quality Assurance Automation Specialist

    2 weeks ago

    India beBeeQuality Full time ₹ 15,00,000 - ₹ 28,00,000

    Job Title: Senior Quality Assurance Automation Specialist We are seeking a seasoned Senior Quality Assurance Automation Specialist to join our team. About the Role: As a Senior Quality Assurance Automation Specialist, you will play a pivotal role in driving our testing strategy and ensuring the delivery of high-quality software...

  • Data Quality Assurance Specialist

    2 weeks ago

    India beBeeData Full time US$ 3 - US$ 4

    Job Title: Data Quality Assurance Specialist">This role is a fantastic opportunity to utilize your analytical skills and contribute to the quality of our data.The ideal candidate will have experience in data analysis, quality assurance, or related fields. A background in technology with strong logical and analytical skills is essential.Key...