Assistant Operations Manager
1 month ago
Order Fulfilment Management
- Oversee end to end order fulfilment activities while observing process adherence and progress reports.
- Ensure timely order fulfilment to ensure customer's satisfaction and to meet OTIF.
- Provide excellent customer service experience to internal and external customers.
Inventory Management
- Update and monitor high and consistent inventory accuracy
- Close monitoring to achieve optimal level of inventory holding – ageing inventory, missing and expiring
People Management & Development
- Promote and support progressive people management frameworks and policies to attract better, retain and develop talent
- Lead performance management and learning & development, adopting and leveraging on Skills Frameworks and other relevant frameworks.
- Recruit, orientate, lead and guide the team, ensuring that the day-to-day duties are carried out according to standards and requirements.
- Engage, mentor and motivate team members to excel and grow them personally and professionally.
- Manage staff issues and appraise their performance
Requirements
- BS/Diploma in Business/Supply Chain related field with minimum 5 years’ experience in a supply chain/operations management field required.
- Experience in Shared Service Environment/Organization is an advantage
- Excellent leadership skills, including leading projects with broad scope, cross functional nature, and an impact within and outside own department.
- Facilitate in-depth understanding of all aspects of the business and supply chain, Operation and execution to support strategies including total delivered cost, profitability, inventory turns, service levels, technology adaptation.
- Excellent communication skills (with staff, peers, and Upper management) and ability to develop rapport with other functional leaders inside Organisation and Suppliers to influence decision-making.
- Strong problem solving and negotiation skills.
- Drives changes, challenges the status quo and makes recommendations for improvements to products and processes.
- Demonstrate team leadership with a proven track record in developing and sustaining relationships that contribute to the success of the organization. Guide team to be effective and efficient in execution.
Requirements
BS/Diploma in Business/Supply Chain related field with minimum 5 years’ experience in a supply chain/operations management field required. Excellent leadership skills, including leading projects with broad scope, cross functional nature, and an impact within and outside own department. Facilitate in-depth understanding of all aspects of the business and supply chain, Operation and execution to support strategies including total delivered cost, profitability, inventory turns, service levels, technology adaptation. Excellent communication skills (with staff, peers, and Upper management) and ability to develop rapport with other functional leaders inside Organisation and Suppliers to influence decision-making. Strong problem solving and negotiation skills. Drives changes, challenges the status quo and makes recommendations for improvements to products and processes. Demonstrate team leadership with a proven track record in developing and sustaining relationships that contribute to the success of the organization. Guide team to be effective and efficient in execution. BS/Diploma in Business/Supply Chain related field with minimum 5 years’ experience in a supply chain/operations management field required. Experience in Shared Service Environment/Organization is an advantage.
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