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Production Manager
3 days ago
Job Description: We are seeking a dynamic and experienced Production Manager to join our team. As the Production Manager, you will be responsible for onboarding skilled talent onto our platform and handling escalations from the clients or the creators. You will play a crucial role in ensuring the smooth operation of our production processes and maintaining high client satisfaction.
Package: 3.5L to 4L
Responsibilities:
- Onboard skilled talent on the platform, including writers, designers, creative directors, tech managers, digital marketers, animators, developers, and other relevant professionals.
- Develop and implement efficient onboarding processes to quickly integrate talent onto the platform.
- Act as the main point of contact for client escalations, addressing concerns promptly and providing effective solutions.
- Handle escalations from talent, resolving issues and ensuring a positive working relationship.
- Collaborate with cross-functional teams to identify and implement process automation opportunities, streamlining workflows and improving efficiency.
- Stay updated with industry trends and emerging technologies to suggest innovative ideas for process automation and improvement.
Requirements :
- Experience in talent onboarding and client management.
- Strong organisational and multitasking skills to effectively manage multiple onboarding processes simultaneously.
- Excellent problem-solving and conflict resolution abilities to handle client and talent escalations effectively.
- Demonstrated ability to think creatively and develop ideas for process automation and improvement.
- Strong interpersonal and communication skills to effectively collaborate with internal teams, clients, and talent.
- Ability to thrive in a fast-paced environment and meet tight deadlines.
- Attention to detail and a commitment to delivering high-quality support to clients and talent.
Work Days:
- Mon - Friday - full day working
- Saturday - half day working
Probation
- 1 month for training & probation
- 60% of the salary shall be paid during the probation period.
Note: Only shortlisted candidates will be contacted for an interview.
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