Specialist, Quality Services, Quality Services

2 weeks ago


bangalore, India ADCI MAA 15 SEZ Full time
Quality Services (QS) org provides testing support for Devices, Retail and AWS products. The primary objective of QS org is to provide manual testing support, which includes regression and new feature/product testing. A Specialist, Quality Services gains domain expertize to influence and impact regression test coverage across one or more components or features of a product. They guide team members and actively involved in preparing knowledge management document.
*Roles and Responsibilities:*
· Test and act as a point of contact for one or more components or features.
· Reviews the test cases for assigned components and ensures test cases are maintained without any ambiguity and recommend any missing test coverage.
· Ensures all clarifications filed by the team are addressed internally and appropriate bugs are filed for their area of scope
· Represents team’s bugs in triage meetings. Gives complete context and details as required.
· Performs root cause analysis and provides data to the managers for issues/escalations on their area of scope.
· Performs training and knowledge management within the team that helps associates to understand the product.
· Assess SOPs followed and recommend improvements partnering with stakeholders and team members to build useful solutions.
Note: This job will involve rotational shift. The shift time can vary based on business requirement.
We are open to hiring candidates to work out of one of the following locations:
Bangalore, KA, IND

BASIC QUALIFICATIONS

· 1-3 year of equivalent product testing experience
· Working knowledge of the Software Testing Lifecycle (STLC)
· Should have good communication and influencing skills
· Should be able to work in the absence of preset work instructions and be instrumental in setting up the documentation around the same.
· Be a team player, coordinate with team members and proactively identify issues impacting productivity and quality.

PREFERRED QUALIFICATIONS

· Device testing knowledge including hardware testing
. Experience working with remote teams.

  • bangalore, India Mouser Electronics Full time

    JOB DESCRIPTION Title: Service Quality Specialist I Location: India Service Quality Specialists are responsible for monitoring, auditing, and proposing corrective or preventive measures for a process. They develop and implement service quality assurance policies and procedures, as well as conduct routine inspections and tests of customer-facing...


  • bangalore, India Raytheon Technologies Full time

    Unspecified Who we are: At Pratt & Whitney, we believe that powered flight has transformed – and will continue to transform – the world. That’s why we work with an explorer’s heart and a perfectionist’s grit to design, build, and service the world’s most advanced aircraft engines. We do this across a diverse portfolio –...


  • bangalore, India ADCI MAA 15 SEZ Full time

    Hi , Are you eager to make a huge impact on Amazon's product testing operations? Are you an energetic person ready to work with Amazon’s latest devices and improve the end user experience through effective test management and process improvements!?Amazon’s Device Associate team is looking for a dynamic and talented Operations Manager for managing device...


  • bangalore, India ADCI MAA 15 SEZ Full time

    The Quality Services (QS) organization provides testing support for Devices, Retail, and AWS products. The primary objective of the QS organization is to provide manual testing support. As an Associate, Quality Services, you will perform manual test execution of documented task instructions, produce accurate test results meeting daily targets, and adhere to...


  • bangalore, India LTIMindtree Full time

    Specialist - Quality Engineering Job Req Id: 1273050 Senior Automation Engineer / Test Specialist Should have a minimum 4 - 6 years of experience in test automation and having hand on with different automation tools – Selenium, Appium, Rest-assured, ReadyAPI, Jira, ALM, Etc. Should have handled data driven, key word driven automation framework...


  • Bangalore (North), India ABB Full time

    Quality Control SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...


  • bangalore, India msg global solutions Full time

    Who we are? msg global solutions is a systems integrator, software development partner, and managed services provider focused on SAP solutions for multiple industries. Our services include strategies for accounting, finance, regulatory reporting, performance management, sustainability, customer experience, and IoT. Operating from offices across the...


  • bangalore, India ADCI MAA 15 SEZ Full time

    Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined...


  • bangalore, India Juniper Networks Full time

    At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and...


  • bangalore, India FRI FIL India Business and Research Services Private Limited Full time

    Description Data Services Group is part of the Technology Infrastructure Services (TIS) function and is responsible for providing a secure, real-time and agile Enterprise Data Platform. As part of our Relational Data Services, we provide data storage and retrieval, security, replication and migration and HA/DR services through multi-vendor...


  • Bangalore, India msg global solutions Full time

    Who we are?   msg global solutions is a systems integrator, software development partner, and managed services provider focused on SAP solutions for multiple industries. Our services include strategies for accounting, finance, regulatory reporting, performance management, sustainability, customer experience, and IoT. Operating from offices across the...


  • bangalore, India ASSPL - Karnataka Full time

    Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you.Amazon Seller Services offers services to retailers in multiple countries to sell on Amazon websites globally and grow...

  • Quality Analyst

    1 week ago


    bangalore, India PhonePe Full time

    About PhonePe Group:  PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and...


  • bangalore, India Polaris Full time

    Job Summary: The Service Desk Support Specialist supports Polaris worldwide IT operations, providing first line support for Polaris users with exceptional and professional customer service. This position is 100% remote technical support for employees and system generated Service Desk submissions, including documenting procedures and managing...


  • bangalore, India Polaris Full time

    JOB SUMMARY: The Service Desk Support Specialist supports Polaris worldwide IT operations, providing first line support for Polaris users with exceptional and professional customer service. This position is 100% remote technical support for employees and system generated Service Desk submissions, including documenting procedures and managing incidents...

  • Quality Analyst

    2 weeks ago


    bangalore, India Infosys Full time

    Job ID/Reference CodePROGEN-EXTERNAL-176676Work Experience 0-4 YearsJob TitleQuality Analyst Responsibilities Key Responsibilities: -•Deploy and design Quality processes, analyze & report quality performance for Customer Service processes.•Deploy Quality Management practices in compliance with ISO9001:2015•Support and de-risking plans for...


  • bangalore, India PhonePe Full time

    About PhonePe Group:  PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and...


  • Bangalore, India Meved Solutions Full time

    Responsibilities : Ensure that standards and safety regulations are observed. Address and discuss issues and proposed solutions with superiors. Document quality assurance activities and create audit reports. Make recommendations for improvement. Create training materials and operating manuals. Requirements :Proven work experience as a Quality Assurance...


  • Bangalore, Karnataka, India Meved Solutions Full time

    Responsibilities :Ensure that standards and safety regulations are observed.Address and discuss issues and proposed solutions with superiors.Document quality assurance activities and create audit reports.Make recommendations for improvement.Create training materials and operating manuals.Requirements :Proven work experience as a Quality Assurance Specialist...


  • bangalore, India Mouser Electronics Full time

    JOB DESCRIPTION Title: Customer Quality Support Specialist I Location: India The Customer Quality Support Specialist (CQS) is responsible to support Mouser’s Quality processes for Corrective Actions, requests for Manufacturer Certificate of Conformance, PPAP/IMDS requests and reporting of Customer Scorecards. The CQS should understand the customer...