Inside Sales Associate

Fynd is India's largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.

What will you do at Fynd?

• Research organizations to identify new leads and potential new markets
• Researching the needs of other companies and learning who makes decisions about purchasing
• Contacting potential clients via email or phone to establish rapport and set up meetings
• Planning and overseeing new marketing initiatives
• Attending conferences, meetings, and industry events
• Making reports and providing feedback to upper management about what is and is not working on a timely basis. Coordinating & working in sync with the sales team members
• Strong communication and interpersonal skills
• Solid organizational skills, including multitasking and time-management
• Driving sales across locations and optimization of leads to bookings funnel
• Ensuring process and policy adherence across the Inside Sales function, with a focus on delivering the best-in-class customer communication and meeting sales targets
• Improving customer communication and sales pitch
• Constant performance monitoring and project revisions basis outputs
• Liaise with retail teams and take ownership of meeting sales targets
• Attention to detail
• Ability to handle pressure and meet deadlines
• Strong client-facing and teamwork skills

Some specific Requirements

• Good network across the retail ecosystem including brands, retailers, e-commerce companies, technology and consulting service providers etc.
• Knowledge of Ecommerce
• Handle projects with problem solving & product mindset- Retail market study or Brand interaction to get inputs on new technologies or Brand updates
• Excellent communication, interpersonal and relationship-building skills- Updated on Indian Retail trends - Good negotiation skills
• Excellent time and task management skills- Understanding brands in depth business requirements
• Works approach should be always customer centric- Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment
• Take ownership & responsibility in every task
• Excellent presentation skills, preparing effect ppt
• Knowledge of Retail Supply chain
• Assisting Sr. team members to achieve team targets
• Accountable for brand's business at Fynd
• Business Margin calculations

What do we offer?

Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.

Flex University

We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.

Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.

Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity & work-life balance

We work from the office 5 days a week to promote collaboration and teamwork. Join us to make an impact in an engaging, in-person environment