Client Servicing Manager
2 weeks ago
3 - 6 years
₹ 6 lacs - 8 lacs PA
Gurugram
Job Description
We are looking for a customer service-oriented client relationship manager to foster positive relationships with clients by receiving and analyzing feedback to make our services more enjoyable.
Client relationship managers are also responsible for handling complaints and ensuring that these complaints are directed to the appropriate department to implement change.
In this role, you should be an excellent communicator who's able to grasp customer needs and brainstorm ways to fulfill them.
Industry Preference: Events, Marketing or Advertising Agency etc.
Responsibilities:
We are looking for a Client Relations Manager to create and nurture long-term relationships with customers.
Collect client feedback about their experience.
Develop relationships with clients and key personnel.
Elevate complaints and feedback to the relevant departments.
Meet with clients to establish their needs.
Requirements:
Prior experience with customer service.
Good in MS Office.
Excellent communication and negotiation skills
Excellent interpersonal skills.
Ability to network and build relationships.
Any Graduate.
Interested candidates can apply or share their updated CVs at
Note: If you want your CV shortlisted, Copy, Paste and fill out the below form for a better response. Openings ( Naukri ) :
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