Solutions Engineer, Apac

3 days ago

Cuddapah, India Whatjobs IN C2 Full time

We're working with a Berlin-based scale-up in the AI-automation sector (operating globally). The team is growing and we're looking for a Solutions Engineer APAC based in Mumbai, India. You will own enterprise implementations end‑to‑end: map workflows, build/integrate APIs, test, launch, and iterate with customers. While we're looking for someone who'll handle the implementation the most, some pre-sales experience is also great, as you'd also be involved in some POCs and Discovery Calls. What you’ll do Map & design workflows: Partner with customer IT/Product/AI teams to translate goals into automation flows and technical specs. Implement & integrate: Implement the client systems (e.G., TMS/CRM/custom APIs), handle auth, data models, and error paths; create environments/configs; write test plans. Test & iterate: Validate data flows, measure results, and evolve configs based on feedback and performance. Own go‑live & support: Serve as primary technical point of contact post‑sale; triage issues; drive upgrades and optimizations. Partner internally: Feed product gaps and edge cases to Engineering/Product; contribute patterns, docs, and playbooks. What makes you a fit Experience: Ideal seniority of ~6-10 years in B2B SaaS integrations or technical implementation/solutions engineering; enterprise accounts experience required (SMB + enterprise mix is great). You are a Solutions Engineer or Solutions Architect. It would be a plus if you're a former Developer or comes from a more technical background. API chops: Comfortable with REST/JSON, webhooks, OAuth/keys, pagination, rate limits, retries, and robust error handling. Can debug with tools like Postman/Insomnia; can read/write simple scripts when needed (TypeScript/Python a plus). Automation mindset: Familiar with workflow tools (Zapier/Make/Temporal/queues) and designing reliable, observable pipelines. Project leadership: You run multi‑stakeholder projects to timelines - scope, plan, communicate risks, and deliver. Communication: Clear, structured communicator with customers and internal teams; excellent English. Location/timezone: Based in India with willingness to overlap a few hours with CET/EST when needed. It's a remote team. Customer obsession, ownership, and excellence. You take responsibility from first scoping through successful adoption. It's a start-up: expect a fast-paced, no-bureaucracy, and a result-driven place. You'll have impact. You have excellent communication skills in English. Recruiting process: If you are a fit: we'll be in touch ASAP and schedule an intro screening Case study If the case study is approved, you'll meet with your direct report for 1 1-hour deep dive Meet the rest of the team References Offer Note: we want to move fast and run the whole process quickly.-- Note: We carefully review every application and will be in touch via e-mail with candidates whose background best fits what we’re looking for. Unfortunately, we cannot offer individual feedbacks.

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