Tableau CRM

1 month ago

india dentsu Full time

About the job


Company Description


Merkle, a dentsu company, is a leading data-driven customer experience management enterprise specializing in delivering unique, personalized customer experiences across platforms and devices. With over 30 years of experience, Merkle partners with Fortune 1000 companies and non-profit organizations to optimize their customer portfolios. Its expertise in data, technology, and analytics enables it to gain insights into consumer behavior, driving hyper-personalized marketing strategies. Merkle's consulting, creative, media, analytics, data, identity, CX/commerce, technology, and loyalty & promotions capabilities combine to drive improved marketing results and a competitive edge. With over 14,000 employees, Merkle is headquartered in Columbia, Maryland, with more than 50 additional offices worldwide. Its innovative solutions enable brands to build meaningful customer relationships and enhanced customer experience.


Years of Experience: 1-3 years

Location: Mumbai


Job Title: Tableau CRM – Salesforce Tableau CRM (TCRM)

Job Location – Mumbai (Kandivali)


Technical

  • Minimum 1.5 Years of Experience in Salesforce Analytics (TCRM)
  • Tableau CRM is a must, minimum 1 year of experience
  • Hands-on in Recipe building for complex transformation.
  • Well Versed in Data Flow development.
  • Experience in SAQL
  • Knowledge of Salesforce CRM (Sales and Service Cloud)
  • Knowledge of Einstein’s Discovery and Predictive Modelling is added.
  • Advanced knowledge of DBMS Language SQL
  • Shapes business and query logic as a basis for analytics (dashboards and deep dives)
  • Technical proficiency in database design development, data models, techniques for data mining, and segmentation.
  • Continuously strives to automate processes to perform data analyses and provides actionable insights
  • Independently performs deep RCAs, generates actionable insights and where applicable, identifies new data-driven opportunities for the business
  • Develops standards and processes for QC validation, anomaly detection and alert notifications.


Operational

  • Able to present, articulate, and report to stakeholders
  • Accountable for timely delivery with the right quality
  • Demonstrates good understanding of the business context and the analytical/reporting needs
  • Communicates effectively around aspects of project execution: requirements, timelines, dependencies, priorities and impact
  • Proves to be a team player with strong interpersonal skills and ability to take a leadership role when necessary
  • Detail-oriented individual with the ability to quickly assimilate and apply new concepts, business models, and technologies.


Preferred

  • Master’s degree in Computer Science, Engineering, Math, Finance, Statistics or a related discipline
  • Experience working with SQL
  • Experience and ability to effectively gather information from multiple data sources
  • Knowledge and direct experience using business intelligence reporting tools such as Tableau, Looker etc.
  • Ability to multi-task while managing deadlines, ability to perform well under pressure, and ability to work independently
  • Ability to work across multiple teams and build relationships to understand business operational process complexities
  • Strong communication skills, both verbal and written


To apply, pls apply on as well as send us your updated cv mentioning the below details to (so we can process your candidature faster):


We thank you for sending us your profile & details for this role. If your profile gets shortlisted for roles with us, we look forward to a conversation with you to learn about more of what makes you awesome


Dentsu International is growing exponentially as we help our clients make meaningful progress as champions of good change. Come be a part of this amazing journey, together with some of the best minds in the business that call us home.



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