AVP-Specialty Insurance-Finance Operations

1 day ago

Noida, India Genpact Full time

In this role, candidate will be responsible to lead the team of F&A, UWS & Claims resources supporting a large Global Re / Insurance Specialty P&C service provider with presence across UK (London Market), Europe, Bermuda, US and Latin markets.

This is a niche functional lead role and will manage a span of ~250 UWS, Claims, F&A professionals across RI UWS, INS UWS, Delegated Authority, Claims, R2R, I2C, P2P, and Ceded operations.

Responsibilities

  • Deep domain knowledge in all sub service lines within the Insurance & Reinsurance UWS, F&A Domain for a specialty Insurance service provider. Specific requirement on F&A in London Markets
  • Delivering Value through transformation initiatives, ensuring Zero Surprise operations and Growing business with client
  • Deliver Tech and Data Analytics enabled operations on Transaction / outcome commercials
  • Adhering to client & contract requirements, manage client relationship independently till CXO levels and work with the client organization to ensure common objectives are delivered

Minimum Qualifications

  • Lead the complete ambit of outsourced operations for UWS, & F&A to ensure high levels of customer satisfaction for both functional and CXO stakeholders
  • Groom and enable career progression while encouraging Genpact culture (CI2). Achieve /exceed retention targets and driving continuous upskilling within teams.
  • Collaborate and work globally with other Genpact business leaders and functional leaders to build and commercialize existing and new product offerings
  • Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda
  • Must be able to work with cross functional teams like Operations, HR, Service Line, Digital, Transformation, Transitions, etc.
  • Pro-active, ability to trouble shoot, work through organizational change scenarios.
  • Implement appropriate mechanisms to identify, understand and bring up performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps.
  • Collaborate in the new deal process including solutioning, pricing, due diligence, transition, and stabilization
  • Experience to manage end-to-end client service delivery and P&L
  • Intellectual agility and analytical outlook

Preferred Qualifications

  • Qualified Chartered Accountant or Graduate / Postgraduate from top Commerce colleges would be desirable in the potential candidate
  • Extensive years' experience in managing F&A operations and out of these relevant years in managing large teams and end-to-end service delivery

Location-
Noida/ Gurgaon

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