AVP-Insurance Operations

2 weeks ago

Noida, Uttar Pradesh, India Genpact Full time

In this role, you are encouraged to drive team performance, ensuring daily service level metrics are met while maintaining a high level of accuracy, providing mentorship and development to your direct reports and meeting defined quality, customer experience and efficiency requirements.

Responsibilities


• Drive transformation projects from operations, digital asset implementation, standard methodologies' framework, case studies, benchmarking for making processes more efficient and effective


• Effectively engage with customers to understand and address customer pain points


• Provide direction and mentorship to the operations team for delivery of goals, promote a learning culture and build a solid team


• Align to customer goals and deliver on commitments consistently


• Foresee risks, be proactive and predictive while developing mitigation plans


• Build impactful customer relationship; improve Net Promoter Score. maintain existing book of business and drive revenue growth.

Minimum qualifications


• This will be Operating Leader position in Insurance Vertical (London/ UK Markets).


• Understanding of Insurance Industry and excellent knowledge of London Market Underwriting / Claims is a must have.


• Ability to prioritize and manage effectively across many competing and concurrent tasks
• Ability to manage multiple geographies and understand the cultural nuances.


• Ability to manage through indirect authority and matrixed organization structures.


• Strong negotiation, facilitation and influencing and consensus building skills


• Exception verbal and written communication and Presentation skills. Should be able to prepare and present independently & confidently to senior leadership within GENPACT and Client organization


• Ability to work with all levels of the organization


• The Individual should have exposure/experience to systematically evaluate business opportunities, the ambitious attitude to build on existing capabilities


• Leverage lean six sigma framework to drive continuous performance improvement


• Implement appropriate mechanisms to identify, understand and escalate performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps


• Proactively understand Clients' business need and propose appropriate solutions. Manage engagement staffing levels to deliver client expectation

  • AVP-Insurance Operations

    2 weeks ago

    Noida, Uttar Pradesh, India Genpact Full time US$ 90,000 - US$ 1,20,000 per year

    In this role, you are encouraged to drive team performance, ensuring daily service level metrics are met while maintaining a high level of accuracy, providing mentorship and development to your direct reports and meeting defined quality, customer experience and efficiency requirements.Responsibilities• Drive transformation projects from operations, digital...

  • AVP-Insurance Operations

    2 weeks ago

    Noida, Uttar Pradesh, India Genpact Full time

    In this role, you are encouraged to drive team performance, ensuring daily service level metrics are met while maintaining a high level of accuracy, providing mentorship and development to your direct reports and meeting defined quality, customer experience and efficiency requirements. Responsibilities • Drive transformation projects from operations,...

  • AVP-Specialty Insurance-Finance Operations

    4 days ago

    Noida, Uttar Pradesh, India Genpact Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    In this role, candidate will be responsible to lead the team of F&A, UWS & Claims resources supporting a large Global Re / Insurance Specialty P&C service provider with presence across UK (London Market), Europe, Bermuda, US and Latin markets.This is a niche functional lead role and will manage a span of ~250 UWS, Claims, F&A professionals across RI UWS, INS...

  • Liability Insurance

    1 week ago

    Noida, Uttar Pradesh, India smc insurance Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Responsibilities:Handling Placement and underwriting for all lines of general insurance product Proposals for prospective as well as existing clientsResponsible for successfully retaining the renewals allotted .Meeting the clientsArranging inspection, valuations etc . for the clients as and when needed .Discussions on closure front like Revaluation /Indexing...

  • AVP - Operations

    2 weeks ago

    Noida, Uttar Pradesh, India Appnit Technologies Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Only candidates with experience in Payments, PPI, Pre-paid wallets, digital payment systems to applyJob Purpose:To lead and oversee the end-to-end operations of Prepaid Payment Instruments (PPI), ensuring seamless transaction processing, compliance with regulatory guidelines, and operational efficiency. The role involves managing PPI issuance, fund loading,...

  • avp

    4 weeks ago

    Noida, Uttar Pradesh, India Three Across Full time

    Job Title: AVP – Assurance, Laws, Rules & Regulations Location: Noida & Pune (Onsite, 5 days/week) Open Positions: 2 (Noida) & 1 (Pune) Relocation Assistance: Not Available Notice Period: 30/60/90 Days Experience: 7–9 YearsIndustry: Any (experience in any line of defense acceptable if relevant)Role PurposeTo assess and enhance the integrity and...

  • SMC Insurance Brokers

    2 weeks ago

    Noida, Uttar Pradesh, India SMC Insurance Brokers Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Key ResponsibilitiesLead and manage a team of insurance professionals to achieve set performance targets and service level agreements (SLAs).Set, monitor, and analyze team KPIs, including performance metrics and turnaround times (TATs).Provide ongoing training, coaching, and development opportunities to enhance team skills and productivity.Develop and...

  • Insurance Operations Leader

    1 week ago

    Noida, Uttar Pradesh, India beBeeInsurance Full time ₹ 10,00,000 - ₹ 15,00,000

    Job Summary:We are looking for a seasoned Insurance Operations Manager to lead and direct a high-performing team of insurance professionals in Noida. The successful candidate will have a proven track record of managing teams, strong leadership and people management skills, and excellent customer service orientation.Key Responsibilities:Lead and manage a team...

  • Specialist (Insurance Operations)

    2 weeks ago

    Noida, Uttar Pradesh, India Mercer Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Team: Health Asia HK Broking Admin - Billing Job Summary: We are seeking a detail-oriented Insurance Broking Administration Specialist to join our team. This role involves providing comprehensive back-end support for insurance broking operations, including end-to-end billing, reconciliation, and handling inquiries from insurers and clients. The ideal...

  • AVP Sales

    1 week ago

    Noida, Uttar Pradesh, India DNS Integrated Solutions Full time ₹ 24,00,000 - ₹ 48,00,000 per year

    Branch AVP of Sales – Job DescriptionJob Title:· AVP of Sales [Noida Branch]Reports To:CEO / Director & Head of OperationsRole Summary:We are looking for an experienced and visionary Senior Sales Head/AVP of Sales to lead and scale our sales function. This is not just a revenue-driving role; it's a strategic leadership position responsible for building a...