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▷ (15h Left) Guest Relations Manager
2 months ago
Role & responsibilities
Greeting Students as they arrive makes a great first impression and helps them feel comfortable to discuss the concerns/issues.
Handling complaints: Things don't always run smoothly, so it's a guest relations managers job to handle and resolve complaints and then follow up to make sure every things back on track.
Taking care of students with special needs
Communication. Guest relations managers are responsible for maintaining open lines of communication between staff and students.
Fielding feedback. This includes reviewing/taking student feedback, and implementing methods for improvement.
Preferred candidate profile
Any Graduate
Excellent knowledge of Word and Excel
Excellent customer service skills
Excellent communication skills
Ability to deal with various types of people
Effective time management skills
Ability to work under pressure
Interested can share resume at