Application service desk manager
3 weeks ago
ARA’s client Tech Global (pseudonym) is a global leader in strategy, technology consulting and digital services, enabling clients in more than 100+ countries to implement cutting edge solutions in their transformation journey. Tech Global helps businesses become digital-first and digital-ready. India is a focus for them with their Development Centres presence in over 10 locations across Tier 1 and Tier 2 cities. They are recognised for their people first and employee-oriented policies. Along with offering hybrid work options, a Pan India presence gives flexible location options to employees. As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applications they utilize. You will leverage your exceptional communication skills to provide high-quality support, ensuring that client issues are accurately defined and resolved through your extensive product knowledge. Your role is crucial in maintaining the integrity and performance of our world-class systems, contributing to overall client satisfaction and operational excellence. Facilitate training sessions for team members to enhance their skills and knowledge. Monitor team performance and provide constructive feedback to ensure continuous improvement. Must To Have Skills: Proficiency in Service Desk Management. Strong understanding of incident management processes and best practices. Experience with ticketing systems and service management tools. Qualifications & Experience: The candidate should have minimum 12 years of experience. Any graduate.
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Service Desk Engineer
2 weeks ago
Bangalore, Karnataka, India Betsol Full timeCompany Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries BETSOL team holds several engineering patents is recognized with industry awards and BETSOL maintains a net promoter score that is 2x the industry average BETSOL s open-source backup and recovery...
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3 Days Left! Service Desk Management
2 weeks ago
Bangalore, Karnataka, India 2COMS Full timeRoles Responsibilities - Expected to perfo Roles Responsibilities - Expected to perform independently and become an SME - Required active participation contribution in team discussions - Contribute in providing solutions to work related problems - Assist in the development and implementation of support processes to enhance service delivery - Provide training...
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Italian Service Desk
2 weeks ago
bangalore, India ITC Infotech Full timeAbout the Role We are seeking an experienced Italian Service Desk Analyst with strong proficiency in Italian to provide technical and functional support to end-users across multiple regions. The ideal candidate will bring proven expertise in service desk operations, excellent communication skills, and the ability to handle complex technical queries...
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It Service Desk Italian
3 weeks ago
Bangalore, Karnataka, India ITC Infotech Full timeKey Responsibilities 4 - 6 yrs Italian language proficiency is required Act as the first point of contact for end-users via phone email chat or ticketing system Log track and manage incidents service requests and escalations in the ITSM tool Provide remote troubleshooting for desktops laptops applications network and other IT-related issues Ensure timely...
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Service Desk Analyst Iii
3 weeks ago
Bangalore, Karnataka, India Arrow Electronics Full timePosition Service Desk Analyst III IT Service Desk Analyst III Service Desk Analysts are on the frontline of customer support They are focused on helping to resolve functional and technical issues end users encounter or connecting those users with more intensive IT support when needed Work efficiently with Tier II teams on required support needed from them to...
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Bangalore, Karnataka, India 2COMS Full timeService Desk Management Location Bangalore Exp range 6 months - 2 years NP Immediate As an Application Tech Support Practitioner you will serve as the primary point of contact between our clients and our world-class systems Your exceptional communication skills and deep product knowledge will enable you to accurately define client issues interpret and design...
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Solution Architect
4 weeks ago
Bangalore, Karnataka, India Unisys Full timeWhat success looks like in this role What success looks like in this role The DWS Solution Manager for Service Desk will help drive the evolution of our existing Service Desk offerings taking advantage of emerging technologies such as Generative AI machine learning automation analytics augmented reality remote sensing and resolution tools and more to produce...
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▷ [High Salary] French It Service Desk
3 weeks ago
Bangalore, Karnataka, India ITC Infotech Full timeKey Responsibilities 4 - 6 yrs French language proficiency is required Act as the first point of contact for end-users via phone email chat or ticketing system Log track and manage incidents service requests and escalations in the ITSM tool Provide remote troubleshooting for desktops laptops applications network and other IT-related issues Ensure timely...
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IT Service Desk Excellence
1 week ago
bangalore, India Kantar Full timeAbout Us :-Kantar is the world’s leading marketing data and analytics business and an indispensable brand partner to the world’s top companies, including 96 of the world’s 100 biggest advertisers.We have a complete, unique and rounded understanding of people around the world: how they think, feel and act, globally and locally in over 90 markets.About...
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[15h Left] It Service Desk Analyst I
3 weeks ago
Bangalore, Karnataka, India Arrow Electronics Full timePosition IT Service Desk Analyst I IT Service Desk Analyst I Service Desk Analysts are on the frontline of customer support They are focused on helping to resolve functional and technical issues end users encounter or connecting those users with more intensive IT support when needed Work efficiently with Tier II teams on required support needed from them to...
