Workforce Management Analyst

Company DescriptionDirectionWay, an initiative by Galleon Consultants, promotes practical learning for students and working professionals. We implement research-based teaching techniques that create dynamic learning environments centered on learner choice. Our learning model emphasizes the 5 c's: Creativity, Communication, Critical Thinking, Choices, and...

Hiring for WFM Analyst- Experience: 2-6 years- CTC: Up to ₹7 LPA- Notice Period: Immediate to 30 days- Location: Pune- Interview Mode: Face-to-face interview on October 10-11, 2025- Shift Time: 24*7Job Responsibilities- Forecasting and Analysis: Develop and maintain forecasting models to predict workload and staffing needs- Workforce Planning: Collaborate...

Hiring for WFM Analyst - Experience: 2-6 years - CTC: Up to ₹7 LPA - Notice Period: Immediate to 30 days - Location: Pune - Interview Mode: Face-to-face interview on October 10-11, 2025 - Shift Time: 24*7 Job Responsibilities - Forecasting and Analysis: Develop and maintain forecasting models to predict workload and staffing needs - Workforce Planning:...

Hiring for WFM Analyst - Experience: 2-6 years- CTC: Up to ₹7 LPA- Notice Period: Immediate to 30 days- Location: Pune- Interview Mode: Face-to-face interview on October 10-11, 2025- Shift Time: 24*7 Job Responsibilities- Forecasting and Analysis: Develop and maintain forecasting models to predict workload and staffing needs- Workforce Planning:...

Hiring for WFM Analyst - Experience: 2-6 years - CTC: Up to ₹7 LPA - Notice Period: Immediate to 30 days - Location: Pune - Interview Mode: Face-to-face interview on October 10-11, 2025 - Shift Time: 24*7 Job Responsibilities - Forecasting and Analysis: Develop and maintain forecasting models to predict workload and staffing needs - Workforce Planning:...

Hiring for WFM Analyst - Experience: 2-6 years- CTC: Up to ₹7 LPA- Notice Period: Immediate to 30 days- Location: Pune- Interview Mode: Face-to-face interview on October 10-11, 2025- Shift Time: 24*7 Job Responsibilities- Forecasting and Analysis: Develop and maintain forecasting models to predict workload and staffing needs- Workforce Planning:...

Job Description Workforce Management effectively monitors and tracks call flow volumes to ensure service standards are met. The Lead Consultant will perform complex staffing and forecasting models to drive service level and customer satisfaction results to achieve and exceed service level guarantees and smart goals Job Responsibilities Create and...

**Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that...

he Workforce Management (WFM) Manager for the Voice Process is responsible for overseeing and optimizing the workforce planning and scheduling activities to ensure efficient and effective operations. This role involves managing the forecasting, scheduling, and real-time monitoring of call center activities to meet service level agreements and operational...

Location: Baner, PuneExperience: 4–6 yearsWork Mode: Full-time, Work from OfficeReporting To: Delivery Head / PMOAbout the Role:As we scale, effective workforce management becomes critical to our success. We are seeking a Workforce Planning & Resource Lead who can play a strategic role in balancing project demands, employee aspirations, and business...