Technical support engineer
3 days ago
Technical Support, Healthcare, Troubleshooting, US timing, EMR and Pharmacy Integration · Candidate must have min 2-4 years of experience in Technical support using different support channels like Chat, Email, On Call, etc… (Preferably Technical Support Process - Healthcare). · Should have ability to look into logs, monitor services running and able to identify problem areas. Proper Training and documentation for the same will be provided before assigning to the actual work. · Diagnosis & resolving application issues · Candidate should have experienced of Linux OS, UNIX. All the servers are in AWS. · Provides remote assistance for resolving app issues · Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures. · Should have excellent written and verbal communication skills. · Good team player, flexible and entrepreneurial. · Quick learner and open to learn new things. This is one of unique kind of L1 and L2 support. All the trainings will be provided by experts but candidate should be enthusiastic and eager to learn new things. · Flexible to work in night shifts. · US-based healthcare IT consulting and support · This role reports to senior managers and the candidate may be groomed up for a BA or Product manager role going forward wherein he will provide the requirements to developers. The person needs to coordinate between customer and developers and drive the problem resolution. Identify and Handle customer technical issues and recommend solutions and/or provide workarounds Ability to identify/monitor server load/performance problems Ability to grep the server logs and track the messages and exceptions Sound knowledge of Linux and My SQL. Java with Web Service knowledge is added advantage Willing to work in US time zone. Typically the work starts in the afternoon and continues till 2 AM. In future it may extend to full night support. Attend Client Testing sessions and support / help the client in any issues they have. Understanding of Healthcare systems and domain knowledge is a big plus Candidates will get an opportunity to build skills in various technologies and domains.
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Technical support engineer
5 days ago
Bangalore, India Wayground Full timeWayground (formerly Quizizz) is one of the fastest-growing Ed Tech platforms in the world. Our team is on a mission to empower every educator to motivate every learner in the world. Our platform offers engaging and interactive quiz-based learning experiences and is used by more than 75 million people every month in over 180 countries, including 90% of U. S....
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Technical Support Engineer
1 week ago
Bangalore, India Wayground (formerly Quizizz) Full timeWayground (formerly Quizizz) is one of the fastest-growing EdTech platforms in the world. Our team is on a mission to empower every educator to motivate every learner in the world. Our platform offers engaging and interactive quiz-based learning experiences and is used by more than 75 million people every month in over 180 countries, including 90% of U.S....
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Technical Support Engineer
1 week ago
Bangalore, India Wayground (formerly Quizizz) Full timeWayground (formerly Quizizz) is one of the fastest-growing EdTech platforms in the world. Our team is on a mission to empower every educator to motivate every learner in the world. Our platform offers engaging and interactive quiz-based learning experiences and is used by more than 75 million people every month in over 180 countries, including 90% of U.S....
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Technical support engineer
5 days ago
Bangalore, India Fortinet Full timeFortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of our...
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Technical Support Engineer
1 week ago
Bangalore, India Fortinet Full timeFortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of our...
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Technical Support Engineer
1 week ago
Bangalore, India Fortinet Full timeFortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of our...
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Technical Support Engineer
1 week ago
bangalore, India Fortinet Full timeFortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of our...
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Technical Support Engineer
20 hours ago
bangalore district, India Wayground (formerly Quizizz) Full timeWayground (formerly Quizizz) is one of the fastest-growing EdTech platforms in the world. Our team is on a mission to empower every educator to motivate every learner in the world. Our platform offers engaging and interactive quiz-based learning experiences and is used by more than 75 million people every month in over 180 countries, including 90% of U.S....
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Technical Support Engineer
1 week ago
bangalore, India AVI-SPL Full timeJob Summary: The AVI-SPL Onsite Technical Support Engineer role will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. The Technical Support engineer role is to provide...
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Technical Support Engineer
3 days ago
Bangalore, Karnataka, India Genetec Full timeYour team s dynamic The role of the Technical Support Engineer India is to provide quality and professional post-sales services to our customers via email phone text chat or on-site support The Technical Support Engineer is based in Mumbai or Bangalore India and will report to the Customer Experience Team Lead India What your day will look like ...
