Workforce Management Analyst

6 days ago

bangalore, India Worldwide Flight Services (WFS) Full time

• Provide accurate data analysis on demand trends and workforce requirements to support business decisions. • Balance staffing levels with operational workload (daily, weekly, monthly, annual). • Collect and analyze operational data to forecast manpower and resource requirements. • Coordinate with HR for staff recruitment and with vendors for third-party resources as needed. • Optimize work schedules, ensuring fair distribution of shifts, compliance with labor laws, and fatigue risk management. • Reassign staff as required to meet critical operational needs, and identify roles that may require redesign or reskilling. • Prepare staffing plans and budget proposals based on forecasted demand and cost analysis. • Maintain accurate rosters to ensure service level agreements (SLAs) with airline customers are met. • Ensure trained and qualified staff are scheduled to meet operational, safety, and quality standards. • Monitor resource utilization to minimize idle time, control costs, and remain within budgetary limits. • Continuously review and improve scheduling and workforce planning processes. Qualification • Education – Bachelor of Engineering • Experience – Experience in Operational Experience for minimum of 1 year

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